EDZ Reviews

Name: EDZ
Address: The Old Sorting Office, 92 High Street, Maryport, Cumbria
Rating: 4.91

4.9 Rating 5,000 Reviews

99 %

of reviewers recommend EDZ

4.9

Based on 5,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Fab company and delivery was quick.”

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Posted 6 hours ago

“Husband very pleased with inner gloves.We live in Scotland and it has been freezing. He is outdoors and on bike every day. He says the gloves are good quality and keep his hands warm! Comfortable to wear too.”

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Posted 7 hours ago

“Very warm glives, but better with nitrile gloves on first to keep ALL the wind out.”

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Posted 10 hours ago

“Excellent products and service. Everything came as ordered, and on time. All were Christmas presents - the recepients were delighted.”

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Posted 13 hours ago

“This is the second pair of "fingerless" gloves that I have BB ought from EDZ. I like the fact that they are made from Merino wool but are not thick meaning it is very easy to write, etc., while wearing them. Also the fact that they are not entirely fingerless, just without the tips, means that they are warmer than the types of gloves that are completely fingerless. EDZ dispatches orders very quickly.”

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Posted 14 hours ago

“I bought the merino multi tube for one of my husband’s Xmas presents. He hasn’t taken it off! Say no more….”

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Posted 14 hours ago

“Lovely, well made, warm gloves.”

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Posted 1 day ago

“Great products, quick delivery”

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Posted 1 day ago

“Smooth online purchasing management. Customer service is available but not intrusive. Excellent range of products.”

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Posted 1 day ago

“Love this company and wear base layers all year round.”

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Posted 1 day ago

“Great socks and great service”

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Posted 2 days ago

“Excellent merino products”

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Posted 2 days ago

“Had a 200g merino hat as birthday present. First time for me. Superb, kept head perfectly warm on very cold, windy channel ferry crossing. Didn't get hair static or hair standing on end like polyester products can do. Recently thought I'd lost it, so bought another one. Couldn't fault purchasing process, delivery etc. I then found the hat I thought I'd lost, so now I have two! Wow! Jon Fowler”

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Posted 2 days ago

“EDZ responded immediately and strike me as being very professional.”

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Posted 2 days ago

“Love a small independent outdoor gear manufacturer and service to date has been excellent”

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Posted 2 days ago

“They are good quality. I am wearing them now. However, I was disappointed to see they are "Made in China". I deliberately bought them from a local company to support local jobs and skills, throughout the manufacturing and marketing process. I can't see a good reason why companies can't make things here except owners, shareholders and managers are used to inflated and unnecessarily high salaries and returns. There's only so much money any of us need or can spend. I spent a large portion of my own on what I hoped would support the local economy...”

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Posted 2 days ago

Thank you for taking the trouble to leave us your feedback. You will be pleased to know that by buying from us you are supporting a UK company. All of the design and every other aspect of the business happens in the UK and this supports jobs in the UK that otherwise would not exist. In order for us to still be in business after 30 years we have had to go to abroad for production. We used to get everything made in the UK and as the supply chain no longer exists here we don't have much choice. The company who make our merino jersey products just happens to be based in China and the reason we use them is because their quality is excellent, as you have observed, they are great to work with and they operate to high ethical standards. The reality of being the owner/share/holder/manager of EDZ is that we work extremely hard to for a modest return in a fiercely competitive world although an inflated return would be nice...............but we can only dream!

Posted 9 hours ago

“Exactly what I wanted”

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Posted 2 days ago

“I have purchased the calf length socks several times due to the warmth and comfort and quality and will buy again.”

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Posted 2 days ago

“excellent service”

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Posted 3 days ago

“Merino wool thermal liner gloves grey arrived quickly in new condition and are of high quality.”

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Posted 4 days ago

EDZ is rated 4.9 based on 5,000 reviews