EDZ Reviews

Name: EDZ
Address: The Old Sorting Office, 92 High Street, Maryport, Cumbria
Rating: 4.91

4.9 Rating 4,759 Reviews

99 %

of reviewers recommend EDZ

4.9

Based on 4,759 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“The socks I ordered were to big , so I had to return them for a refund. To be fair they did give me a refund. But I had to pay the return postage, so it cost me £5:26 to try a pair of socks on.”

Helpful Report

Posted 3 months ago

Most companies that offer free returns charge for delivery, we offer free delivery but the customer pays for the return unless the item is faulty or we have sent the wrong item.

Posted 3 months ago

“Easily the best merion on the market in my opinion and I tried a lot for the Clipper Round the World sailing race. EDZ merino keeps its shape, resist bobbling and does all the things merino is suppose to (e.g. not smell, keep you warm but not too hot, wick and dry quickly.”

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Posted 3 months ago

“Unbelievable quality, extremely pleased. Going to order tops in future.”

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Posted 3 months ago

“Good ordering to delivery time”

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Posted 3 months ago

“Very nice,I will sure buy again! Recommend!”

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Posted 3 months ago

“Good quality gear, well priced, accurate sizing & accurate specifications & descriptions, despatched & delivered quickly.”

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Posted 3 months ago

“Perfect fit and really warm.”

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Posted 3 months ago

“Very prompt postal service.”

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Posted 3 months ago

“Warm&comfortable gloves I recommend them.”

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Posted 3 months ago

“Came very quickly”

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Posted 3 months ago

“I purchased mittens and had to change them for a different size. There was no problem about this and the replacements arrived promptly. The boiled wool mittens are excellent quality.”

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Posted 3 months ago

“Have to say both people I bought them for were absolutely delighted with them”

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Posted 3 months ago

“Efficient service”

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Posted 3 months ago

“I sometimes get a bit muddled with Internet purchases and I ended up buying my base layer twice. Didn't notice the money going through the second time, but EDZ did and within five minutes of the duplicate order, they telephoned me, clarified the position and refunded the second payment. Over and above the call of duty. EDZ is a company with a soul. Thank you EDZ.”

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Posted 3 months ago

“Well ran company providing high quality wool clothing. The communication and information provides real assurance.”

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Posted 3 months ago

“Simply ordered a pair of fingerless gloves but service was fine and quality appears good so far.”

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Posted 3 months ago

“Gorgeous merino top which is less than 1/3 price of competitors! I will be ordering more.”

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Posted 3 months ago

“Great products, the boiled wool gloves kept my hands warm in Mongolia!!”

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Posted 3 months ago

“The ultimate baselayer for normal use, first of all the quality is pretty much as good as Icebreaker or other high end pure merino brands. The low cut neck line means it is ideal for wearing under everyday clothes like a shirt, the temperature regulation of the merino means your wardrobe choices are much greater, so you can dress normally and not have to worry about moving from indoors to outdoors say when commuting to work etc. The colour is also great for reducing visibility under a shirt.”

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Posted 3 months ago

“Efficient and quality”

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Posted 4 months ago

EDZ is rated 4.9 based on 4,759 reviews