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EasiDrive Reviews

4.8 Rating 527 Reviews

96 %

of reviewers recommend EasiDrive

Company Reviews

4.8

Based on 527 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About EasiDrive:

HELPING DRIVERS AFTER AN ACCIDENT
EasiDrive is part of EDAM Group, the largest privately owned credit-hire and post-accident services provider, operating its own fleet and working across a broad range of sectors.

With all our services under one roof, our partners and clients enjoy an end-to-end offering delivered with passion and integrity, giving peace of mind and reassurance to drivers in sometimes uncertain situations. Our exemplary service is evidenced by our market-leading Net Promoter Score (NPS) and is underpinned by our strong financial position, which provides reassurance to our business partners in an ever-changing and uncertain marketplace.

Visit Website

Phone:

0345 8000 800

Email:

reviews@edamgroup.co.uk

Location:

New Acre House, Shentonfield Road, Manchester
M22 4RW

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service car was lovely to drive and very clean. Delivery was spot on will use again in future!”

Posted 5 months ago

Good afternoon Tanya, Thank you for taking the time to provide your review and your kind comments Kind regards EasiDrive

Posted 4 months ago

“Delivery of hire car as stated driver’s polite”

Posted 5 months ago

Good afternoon Roy, Thank you for taking the time to provide your review, your kind comments have been passed on to the driver who delivered the vehicle. Kind regards EasiDrive

Posted 5 months ago

“Everyone that dealt with me by phone or in person were very helpful. The service provided was excellent.”

Posted 5 months ago

Good afternoon Grace, Thank you for taking the time to provide your kind review, taking the time to provide your feedback is much appreciated. Kind regards EasiDrive

Posted 5 months ago

“The whole process with EasiDrive was excellent. Professional, prompt, caring, attention to detail, polite and friendly.”

Posted 5 months ago

Good afternoon , Thank you for taking the time to provide your review, your comments are very much appreciated and we're happy that we could help. Kind regards EasiDrive

Posted 5 months ago

“I had no problems using the car they provided.Everything was smooth and easy.”

Posted 5 months ago

Good afternoon Folshade, Thank you for taking the time to provide your review, your comments are very much appreciated and we're happy that we could help. Kind regards EasiDrive

Posted 5 months ago

“Couldn't fault EasiDrive from the very first call to the end. Wonderful service and the staff were brilliant.”

Posted 5 months ago

Good afternoon Paul, Thank you for taking the time to provide your kind review and your lovely comments. Kind regards EasiDrive

Posted 5 months ago

“Fantastic service A++++++++++++”

Posted 5 months ago

Good afternoon Mohammad, Thank you for taking the time to provide your kind review, taking the time to provide your feedback is much appreciated. Kind regards EasiDrive

Posted 5 months ago

“Friendly, competent, efficient and timely service. Kept up to date on all progress during the process”

Posted 5 months ago

Good afternoon Lawrence, Thank you for taking the time to provide your kind review, we aim to provide our client's with an effortless experience and happy that we could help. Kind regards EasiDrive

Posted 5 months ago

“James has been so helpful throughout thankyou for prompt service”

Posted 5 months ago

Good afternoon Christine, Thank you for taking the time to provide your kind review, your comments are much appreciated. Your feedback has also been relayed to the handler involved with your case. Kind regards EasiDrive

Posted 5 months ago

“Excellent service in all regards”

Posted 5 months ago

Good afternoon Hossein, Thank you for taking the time to provide your review, your comments are much appreciated. Kind regards EasiDrive

Posted 5 months ago

“Great curtesy car my car repaired perfectly”

Posted 5 months ago

Good afternoon Michael, Thank you for taking the time to provide your review, we're happy we could help place you back in the same position prior to your non-fault accident. Kind regards EasiDrive

Posted 5 months ago

“Excellent!”

Posted 5 months ago

Good afternoon , Thank you for taking the time to provide your kind review. Kind regards EasiDrive

Posted 5 months ago

“The service I received was incredible after the accident. Within a couple of days my car had been collected and a hire car delivered. The consultants I spoke with were so helpful and professional. I couldn’t have asked for more.”

Posted 5 months ago

Good afternoon Kathryn, Thank you for taking the time to provide your review. We aim to provide our customers with an effortless customer journey throughout their claim and your feedback is much appreciated. Kind regards EasiDrive

Posted 5 months ago

“Quick service and response from the team. Thank you for your help.”

Posted 5 months ago

Good afternoon Ziaulhaq, Thank you for taking the time to provide your kind review and comments. Kind regards EasiDrive

Posted 5 months ago

“All went well at handover. The guy showed me all information about driving the vehicle and told me where to call if I breakdown or if I have a puncture. I was walked around the vehicle to check for any marks or scratches. Very professional. I was advised what type of fuel and how to open fuel cap and what side to fill up my fuel. Very honest and trustworthy company. I enjoyed my experience with Easidrive while my own car was being repaired following an accident. Car arrived on time that I was told so no hanging about. I would definitely use the company again.”

Posted 5 months ago

Good afternoon Roseann, Thank you for taking the time to provide your review, your feedback is much appreciated and has been relayed to the driver who dropped the vehicle off with you. Kind regards EasiDrive

Posted 5 months ago

“Brought the car to the door, was given a car very similar to my old car, and car collected from the door. Very efficient and hassle free.”

Posted 5 months ago

Good afternoon Rachel, Thank you for taking the time to provide your review, we offer a comparable service to all our customers and do our utmost to ensure this is adhered to wherever possible. Kind regards EasiDrive

Posted 5 months ago

“Great staff and fantastic service. Delivered a brand new car with clear return instructions, Excellent communications. Would highly recommend Easidrive to anyone.”

Posted 5 months ago

Good afternoon, Thank you for taking the time to provide your review, your feedback is very much appreciated. Kind regards EasiDrive

Posted 5 months ago

“EasiDrive were a pleasure to use. Communication was always pleasant and their service was swift. I fully recommend them.”

Posted 5 months ago

Good afternoon Kathryn, Thank you for taking the time to provide your review and kind comments. Kind regards EasiDrive

Posted 5 months ago

“Fantastic from start to finish”

Posted 5 months ago

Good afternoon Leanne, Thank you for taking the time to provide your kind review. Kind regards EasiDrive

Posted 5 months ago

“Not really a lot to say, they had weeks to sort my concerns and give me back my personal possessions that were left in the car and over a month on still nothing....customer service for this reason is very poor”

Posted 5 months ago

Good afternoon Damon, Thank you for taking the time to provide your review, if your personal possessions still have not been returned please contact complaints@easidrive.com and we will assist wherever we can. Kind regards EasiDrive

Posted 5 months ago

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EasiDrive is rated 4.8 based on 527 reviews