Mobility Giant Ltd Reviews

Name: Mobility Giant Ltd
Address: Easy Pay Mobility, Unit 5 Connections Business Park, Vestry Trading Estate, Sevenoaks
Rating: 4.87

4.9 Rating 120 Reviews

96 %

of reviewers recommend Mobility Giant Ltd

Company Reviews

Metrics

Info

4.9

Based on 120 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01732 446336

Email:

info@easypaymobility.co.uk

Location:

Easy Pay Mobility, Unit 5 Connections Business Park, Vestry Trading Estate
Sevenoaks
TN14 5DF

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really easy to order and set up a contract. Quick delivery and brilliant after care. Excellent customer service.”

Helpful Report

Posted 8 years ago

Good Morning Mrs Edwards, Thank you for your kind words, we hope you are enjoying your new scooter. Kind regards, From all at Easy Pay Mobility

Posted 8 years ago

“Having my scooter has made a world of difference to me I can go where ever I want and when I want and I've found all of your staff so helpful and pleasant I've even been stopped up at derriford hospital in Plymouth and I have given a really good review of your company and the lady was so impressed with the package and cost”

Helpful Report

Posted 8 years ago

Good Morning Mark, Thank you for your review. We are very appreciative of you recommending us and we hope you are getting plenty of use on your new scooter. Once again thank you very much from all the staff at Easy Pay Mobility

Posted 8 years ago

“Was very happy with this company from the first phone call to the delivery. Only one slight bad bit was the delivery driver expected me to get the scooter off the pallet and unwrap it myself, this I was unable to do so had to get my daughter to come up and do it for me. Otherwise its a dang good company and will continue to use them and recommend them to all my disabled friends. So well done all !!”

Helpful Report

Posted 8 years ago

Good Morning Mr Donald, Thank you for your review and your point regarding the pallet issue, ordinarily we hand deliver the product using our own staff where there would be no pallet involved but due to overwhelming demand of late we have had to use the services of a courier company as well. We are very happy and really appreciate that you would recommend us to all your friends and we hope your new scooter is bringing you plenty of enjoyment and freedom. Once again thank you very much from all the staff at Easy Pay Mobility

Posted 8 years ago

“All good so far no problems”

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Posted 8 years ago

Hello Mr Rudge, Thank you for your kind words, we hope you are enjoying your new scooter. Kind regards, From all at Easy Pay Mobility

Posted 8 years ago

“very good customer service. Larry went out of his way to accommodate my requirements. excellent value for money. nice not to have to worry about maintenance and insurance etc. thankyou so much. I have been recommending you to my friends.”

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Posted 8 years ago

Good afternoon Mrs Nibblett, Thank you for your kind words, we hope you are getting plenty of enjoyment from your new scooter. Kind regards, From all at Easy Pay Mobility

Posted 8 years ago

“I got In touch with easy pay and they got back very soon and now ive just got to wait for delivery and use it very good service has I tried all over the place and this was the cheapest for what I wanted cant wait to get to see my son and friends again thank you easy pay so greatful”

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Posted 9 years ago

“Decided I need a better scooter as mine had its day,could not afford the one I wanted so then found this web site,there was the scooter I wanted.Had excellent service on the phone with Larry,and ordered my scooter and was delivered to me in 5 days ,the young man who brought it was very helpful and friendly ,I needed a bigger basket as want to take my dog out with me ,rang them up and they are going to send me one .First class so easy service would recommend to any one ,really pleased I now got freedom back again .thank you .Mrs Jan Sheffield Devon.”

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Posted 9 years ago

“As a young disabled person, I found there was little choices for me from anywhere, I rang easypaymobility as I couldn't afford to buy a scooter and they were the cheapest on the market and best value, I explained that I wanted something that looked fairly young and sporty, they recommended the Cobra, when it came I was shocked at how right they were I never expected it to be so suitable...”

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Posted 9 years ago

“I rented the TGA Breeze model on behalf of my elderly father. Very good customer service from the company, and the machine is running very smoothly. I highly recommend Easy Pay Mobility and so can my father!”

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Posted 9 years ago

“Excellent service i cannot praise this company enough. My scooter came quickly and i was shown exactly how to use it which was helpful as i have not used one before. thank you for giving me my freedom back”

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Posted 9 years ago

“Everything went so smoothly from the first phone call with a polite young man (William) who helped me choose a scooter suited for my needs all the way through to an engineer giving me a full demonstration upon delivery showing me exactly how use my new scooter. I cannot praise this company enough they make hiring a scooter so easy. Absolutely brilliant”

Helpful Report

Posted 9 years ago

“At first I was very annoyed with the Kymco scooter & Easy Pay Mobility for being told the Kymco Maxi was an, 'all terrain', scooter. It was nothing of the sort, as it couldn't even drive over tiny bumps in the ground! I needed an 'all terrain scooter', for carrying out my hobbies - going to nature reserves to enjoy & photograph the wildlife, etc. I could not do this with the Kymco Maxi! However, I complained, and was immediately told that I could have the 'TGA Supersport' that I needed to carry out my hobbies, & to live everyday life, as my scooter is my legs! The staff were understanding, and soon sorted things out for me. Thank you, 'Easy Pay Mobility'!! :-)”

Helpful Report

Posted 6 years ago

Hello Ian, I am glad that we have managed to get you back out doing the hobbies you love most. We wish you all the best on your new TGA Supersport. Many thanks, William Easy Pay Mobility

Posted 6 years ago

“my wife has had her scooter a few months now, and really pleased with it, shes goes everywhere on it, she took out a 3 year agreement, but now wants to upgrade to a larger scooter, is this possible or does she have to wait until the end of her current 3 year agreement”

Helpful Report

Posted 7 years ago

Hello Russell, Thank you for your review and we are extremely pleased your wife is getting plenty of use on her scooter. You're able to upgrade the scooter whenever you want to so please give us a call on 01732 446336 pressing option and we will be more than happy to help. Kind regards, William

Posted 7 years ago

“What a lovely company, the staff are very polite and helpful. I rang up Tuesday afternoon you rang back on Wednesday regarding a delivery date. My scooter was delivered on Friday of the same week. I am very pleased with the service you offer and the cost. I have a wonderful scooter and have peace of mind you are always there if ineed help. A neighbour was considering getting a scooter due to health problems. She has had problems with other companies and delivery dates. She was so impressed with your fast service she has ordered a scooter herself. Thanks for your help.”

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Posted 8 years ago

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Posted 8 years ago

Good morning Jackie, Thank you for your review. We are extremely pleased that you satisfied with the high level of service provided. We wish you all the freedom on your new scooter. William Managing Director

Posted 8 years ago

“if your looking to get a scooter from this company ask for a gentleman called william you couldn't asked for a nice guy so polite easy to talked to very knowledgeable and help full I've spoke to 3 different agents including william and the other 2 have been snappy with my enquires and as helpful as a chocolate fire guard on a wet weekend”

Helpful Report

Posted 2 years ago

Hi Sara, Thank you for your review and your extremely kind words towards myself :) How strange as everyone here is always so happy and helpful...possibly more so than me 😁 Thank you for your order and you can be rest assured when you call again you will speak to a staff member as polite as me. All the best, William Easy Pay Mobility

Posted 2 years ago

“Customer service seems very good. Was expecting over a 3 year rental to get a new scooter and i think because its not new i am having breakdown issues. There is 24 hour cover but the reliability of my specific scooter is a worry.”

Helpful Report

Posted 6 years ago

Dear Mr Horton, Thank you for taking time to write your review. I do apologise for the issue you have encountered with this scooter. We are fixing it immediately. It's rare that one of our scooters will have an issue, but like any thing mechanical even a brand new car, stuff can go wrong. However I am extremely pleased that you are happy with the way in which we are dealing with the problem quickly and efficiently and will have you back up and running in no time. Kind regards, William Easy Pay Mobility

Posted 6 years ago

“I WAS GRATEFUL THAT EASY PAY MOBILITY MADE ME FEEL COMFORTABLE. THERE WERE NO HIDDEN CHARGES, AND THE ASSISTANT SPOKE TO ME IN A LOVELY MANNER. SO THANK YOU RICHARD!”

Helpful Report

Posted 6 years ago

Hello, Thank you for writing such a great review. We are extremely happy that everything went to plan and we wish you the best of luck on your new scooter. Kind regards, William Easy pay Mobility

Posted 6 years ago

“hi there i had a schooter delivered on the 8th now i never had a machine for 3 weeks i am trying to obtain a discount for the time i did not have a machine i have the monthly money no problem”

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Posted 4 years ago

Hello Derek, Your discount was given straight away. Glad we managed to get this sorted for you. All the best, William Easy Pay Mobility

Posted 4 years ago

“I have just received my scooter, I was told the driver would take the pallet away but he refused, when I phoned up I was told they do not take the pallet. When I asked who shows me how it all works ie comes apart to go in the car they said read the instruction, if I had known how one gets treated after agreeing to hire I would have gone to a more caring company.”

Helpful Report

Posted 7 years ago

Hello Mr Guy, I do apologise for you being told the driver would take the pallet away. 9 times out of 10 they do take it away but it was a separate courier company who delivered the scooter to you which means the driver is not employed by us. After a quick phone call with you I was pleased that I managed to talk you through how to fold the scooter down and resolve any issue there. I wish you the best of luck on your new scooter and if you have any queries in the future please contact us. Kind regards, William

Posted 7 years ago

Mobility Giant Ltd is rated 4.9 based on 120 reviews