easy-frame.co.uk Reviews

Name: easy-frame.co.uk
Address: 29 Rath Road, Warrenpoint
Rating: 4.79

4.8 Rating 1,271 Reviews

95 %

of reviewers recommend easy-frame.co.uk

4.8

Based on 1,271 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

About easy-frame.co.uk:

Made To Measure Picture Frames

Visit Website

Phone:

02830250089

Email:

sales@easy-frame.co.uk

Location:

29 Rath Road
Warrenpoint
BT34 3RX

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easy-frame.co.uk 5 star review on 28th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor quality. Tried to return but customer service just reels off terms and conditions. No customer support. Will never use or recommend again.”

Helpful Report

“All as it should be, and super fast, despite covid!”

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“Quality product and excellent service. Goods provided on time and well packaged.”

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“perfectly made frame, a reason why I always buy here”

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“order spot on, well packaged and in good time would definately recommend”

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“Order placed on 12th Dec 2020 with a stated despatch time of within 12 days. They are now saying it will not be despatched until 08th Jan 2021. Lots of contradictory statements from them when I requested the order be cancelled. They claim manufacture of the order has started and it can’t be cancelled. However, on the website it says orders received after the 05th Dec will not be processed until the 04th Jan 2021 onwards, so they are lying saying the production on the order has started in order not to cancel it and refund. Be very, very wary of this company!”

Helpful Report

Your order has already commenced production, meaning the frames have been cut and joined, the glazing has been cut and the backing has been cut. This processing includes all processes of our warehouse including the manufacturing and shipping of orders as soon as we return. We will be dispatching orders as soon as we return on the 4th. Your order was placed after our Christmas cut off date which was the 5th of December. This cut off date was displayed throughout our website and on the front page and we advised that orders dispatched after this date would be dispatched in January when we return.

“Have used this company a number of times. Very good quality frames and a good service”

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“Frame is perfect and delivery was super brilliant too! Thank you”

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“The quality is great. And much more stunning than the pics on the website. I am really happy with my orders and absolutely recommend them to everyone.”

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“Very good quality and customer service is brilliant, would highly recommend”

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“Did not process and despatch order prior to Christmas contrary to advice on their website which, at time of order, said order would be processed before Christmas!”

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“Very happy. Beautiful frame. Excellently packaged. Arrived within a good time frame. Thank you”

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“Fast service, accurate order, good of quality, great choice & easy to use website”

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“Excellent service and delivered very safely packaged and on time”

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“Brilliant service, friendly, helpful staff, fast delivery.”

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“Excellent service, very fast and efficient. Easy Frame made an great job of my frame and it was very well packaged. The price and value for money were very good. I would definitely use them again and recommend them to others.”

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“Good service, good product.”

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“Frames are first class, exactly as I ordered and well made!”

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“Nightmare, it was the worst customer experience in my life! I was waiting for 2 months my frames to arrive and was regularly told on a customer support line that frames are coming. 2 months past - my frames were still not delivered so I just lost my time. I sincerely don’t recommend you ordering from them, you will just loose your time.”

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“The turnaround time for a bespoke frame was quicker than stated. The frame was of excellent quality.”

Helpful Report

easy-frame.co.uk is rated 4.8 based on 1,271 reviews