eTwist Reviews

4.86 Rating 611 Reviews
98 %
of reviewers recommend eTwist
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
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0800 33 45 379



148 Caistor Road

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Anonymous  // 01/01/2019
Do not buy items if you live outside of the UK. Postage is expensive to return item if you live overseas and etwist won’t pay.
The Seiko clock I bought significantly lost time after only 11 months. Whilst complaining about the item and asking for a refund, etwist did not pay either return postage or make a credit for the item. They ended up ignoring my emails.
Very unhappy with the after sales service.
Posted 1 year ago
Pleased with my order. No concerns. Happy to recommend.🙂
Posted 1 year ago
Very quick delivery so pleased with the item I bought
Posted 1 year ago
Very happy customer
Posted 1 year ago
Excellent service and fast delivery
Posted 1 year ago
Scammers! All emails are from one person pretending to be either 'Jack' ,'Oliver' or 'Tom'.
Posted 1 year ago
Ware hatte den besten Preis im Markt, Versand mit wenigen Tagen schneller als erwartet, Verpackung ökologisch ok (kein Plastik-Müll) und voll recylebar.
Posted 1 year ago
Bought a headphone from e-twist. Excellent communication throughout. The cheapest price I found and a very quick delivery indeed. The product was packaged very well and it is of a great quality. 100% recommended
Posted 1 year ago
Was looking for a bag that would accommodate a theatre lighting control deck (similar in shape to one of the larger keyboards) so inquired first about sizes to make sure it would fit. Company answered promptly so went ahead; order despatched quickly; and works fine.
Posted 1 year ago
First class service. Can not fault them.
Posted 1 year ago
V good company to buy from
Posted 1 year ago
Very happy well packaged prompt delivery
Posted 1 year ago
I bought a HoMedics chair massager. It is an excellent product, was reasonably priced and delivered quickly.
Posted 1 year ago
Good delivery and price.
Posted 1 year ago
STILL no refund. We are now trying via Trading Services.
Make sure they have stock BEFORE you pay or buy elsewhere.
Posted 1 year ago
Still waiting for a refund. Keep promising money by end of banking day but NOTHING. Now taking this further. DO NOT USE THIS COMPANY.
Posted 1 year ago
Would not recommend this company to anyone. They advertise goods they do not have then take the payment immediately but take several weeks to arrange a refund. Their customer service dept. sound like they take locate orders by shuffling through papers. Disgusted.
Posted 1 year ago
Excellent items great service.
Posted 1 year ago
Excellent service very clear instructions. Helpful information. Quick delivery.
Posted 1 year ago
I would twist again
Posted 1 year ago
eTwist is rated 4.86 based on 611 reviews