eTwist Reviews

4.95 Rating 546 Reviews
100% of reviewers recommend eTwist
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Phone:
0800 33 45 379

Email:
sales@etwist.co.uk

Location:
148 Caistor Road

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service
delivery methods
Over 7 Days
average delivery time
Greater than 92%
on-time delivery
Greater than 84%
accurate and undamaged orders
Customer Service
Email
communication channels
"Genuine product. Good price. Fast delivery. Nuff said."
Helpful Report
Posted 1 month ago
Visit Website
"Terrible service. Don't buy from this store. I purchased an article from etwist through eBay. It was sent in the wrong kind of packaging and it was damaged when I received it. I asked twice how to return it free of costs but they told me the returning costs would be refunded. So I returned it (and had to pay the postage fees) and asked for a replacement which was sent again in the wrong kind of package and again damaged during transportation. They refunded me for the article price but refuse to refund me the return expenses (which they said they would in the first place) and won't even reply to my emails."
2 Helpful Report
Posted 1 month ago
"This was my first time ordering from eTwist. I have placed a lot of online orders in the past but this was the first time I was blown away at the amazing service provided! After I placed my order, within HOURS, the eTwist team emailed me to let me know the item had been shipped and even included a photo of my package so that I would know what to look out for. I have never seen a company provide such thorough service before by including a photo of my actual package and I was thoroughly impressed! My package arrived quickly, which was also impressive as it was an international order. My item arrived well-package and in perfect condition. Finally, they also followed up the day after my item arrived to ensure I was satisfied with everything. Absolutely – I am beyond satisfied! Thanks for the stellar service, great pricing, and overall wonderful experience eTwist team!"
Helpful Report
Posted 1 month ago
"First time customer, but friends have used eTwist and given glowing reports, so a good service was expected.... And eTwist did not disappoint. Thank you"
Helpful Report
Posted 2 months ago
"Very happy with the whole process and the item purchased is performing beautifully."
Helpful Report
Posted 2 months ago
"Profesional and the correct products at the correct price with the minimum of fuss"
Helpful Report
Posted 2 months ago
"Excellent value, quick delivery would highly recommend"
Helpful Report
Posted 3 months ago
"Supplied exactly what I needed for my light fitting."
Helpful Report
Posted 3 months ago
"Excellent product, good price, fast delivery. Will use again. Many thanks"
Helpful Report
Posted 3 months ago
"Wanted to buy an electronic crossword solver to replace the worn-out 12 year-old one my wife uses (constantly) to beat her mobile phone's on-line scrabble app. Found eTwist UK had exactly the same model from Franklins at a reasonable price with a low cost delivery facility to Oz. Ordered & paid for it on-line with no dramas, got email confirmations and delivery advice over the next few days. Product arrived on time in perfect condition, earning me bulk brownie points with my happy wife. Good Job, Guys."
Helpful Report
Posted 3 months ago
"Excellent service, fast delivery, contacted customer service on a enquiry and Priya dealt with it straight away"
Helpful Report
Posted 3 months ago
"Very efficient and fast service. I have no issues."
Helpful Report
Posted 3 months ago
"Great store with great puzzles."
Helpful Report
Posted 3 months ago
"Great transaction would recommend to all"
Helpful Report
Posted 3 months ago
"Great seller, very fast delivery."
Helpful Report
Posted 3 months ago
"Made my shopping experience a memorable one!"
Helpful Report
Posted 4 months ago
"Excellent Products, Superior Communication. A Company that will never let you down and as their Service Reps are the Best - Just ask for Jack."
Helpful Report
Posted 4 months ago
"Very professional"
Helpful Report
Posted 4 months ago
"good company to deal with and good products. well packaged so item not damaged in transit"
Helpful Report
Posted 4 months ago
"eTwist is one of my favorite sellers! Huge selection of jigsaw puzzles, great prices, and my items are always safely packaged for fast shipping. I'm a frequent customer and highly recommend them! You won't be disappointed."
Helpful Report
Posted 4 months ago
eTwist is rated 4.95 based on 546 reviews

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