Dunster House Ltd Reviews

4.0 Rating 306 Reviews
74 %
of reviewers recommend Dunster House Ltd
4.0
Based on 306 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Read Dunster House Ltd Reviews
Dunster House Ltd 5 star review on 3rd February 2024
David Cullen-Smith
Dunster House Ltd 5 star review on 3rd February 2024
David Cullen-Smith
Dunster House Ltd 5 star review on 31st October 2023
Garry E Bell
Dunster House Ltd 5 star review on 31st October 2023
Garry E Bell
Dunster House Ltd 5 star review on 31st October 2023
Garry E Bell
Dunster House Ltd 5 star review on 4th October 2023
Valerie
Dunster House Ltd 5 star review on 16th September 2023
Shirley Nottingham
207
Anonymous
Anonymous  // 01/01/2019
Vantage 220 summer house o/n SO224534 I have read the good review for this compant but find it strange considering the issues I have had with the summer house. delivery wise it was first class, but quality wise not so good with cut lengths not conforming to the items on the build instructions. Simple things such as short glazing bats varying length by over 6mm. this was the them through out the build, Hexagonal rood supports with 5 on size and 1 which was 10mm longer. Window frame being out of square making the whole project look bad, door latched not working with striker plate out of line with the latch by almost 10mm. this product was generally of poor quality with the wood pallet that this was supplied on being certainly better quality timber. Generally not a good experience and would not recommend this product to anyone
Helpful Report
Posted 3 years ago
Just some feedback for you guys out there in regards to the nameplate that has arrived here ahead of the log cabin I have ordered. I am bitterly disappointed that this is nothing more than a bit of cheap looking plastic and I am sorry to say, it will not be used on a £2,500+ log cabin. I know there was no indication of what this product looked like, but I simply ask you, Dunster House, do you feel this is exactly what you should be supplying? Personally I would have liked to see a few options...with this one not being one of them. A quick browse through any website, Amazon included, will throw up many beautiful options ranging from under £10.00 to around £30.00 This is simply cheap, cheap looking and far removed from the quality your log cabins supposedly embody. I now await, with some degree of trepidation, to the log cabin arrival. I can only hope, and pray, that this "sign" is not a "sign" of a substandard product being delivered later today....and after reading some of the reviews on here....I am seriously a bit more than worried.
Helpful Report
Posted 6 years ago
Dunster House Ltd is rated 4.0 based on 306 reviews