Name: DroiX UK
Address: Unit 54C, North Woolwich Road, Unit 54C, North Woolwich road, London Borough of Newham
Rating: 4.79

“Very efficient and brilliant product.”

Helpful Report

Posted 3 months ago

Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team

Posted 2 months ago

“This review is for the 15.6 4K portable monitor with Adobe RGB. It's a great monitor for the price but it has a few design choices that if they were changed would have made this monitor perfect. The Good: No matter how many design choices this has that should be changed you can't deny the features you get with this monitor for the price, that's why I bought this monitor and as long as it's durable and lasts for a couple more years at least I'd easily say I got my moneys worth. The monitor works perfectly and quickly with no hassle. It's great quality with surprisingly good colour but what's even more impressive is the brightness. In SDR content/browsing the internet it is noticeably brighter than my M2 Pro MacBook. 10 bit HDR is good but SDR content really shines on this. There are loads of colour options to play with, not all of them you will use but there's a lot of customisation here, it's a shame they aren't all explained though, two different settings for SRGB in two places but when you turn them both on the colours look a bit worse, there just needs to be some explanation for each of the settings to get the most of the monitor. What I haven't tested: The colour accuracy is something I haven't tested in great depth, I'm not a professional tester nor reviewer so I can't say anything about its accuracy. In one of the SRGB modes in SDR content I can say the colours are fantastic. But the Adobe RGB mode I haven't fully tested, as it's use case wouldn't be for watching content, only creating. The Disappointments: The first disappointment was the placement of the buttons. As soon as I sat this on my desk I Immediately noticed it can't be used in portrait mode, because there are buttons on one side, and buttons on the other that would be pressed down constantly, I bought a laptop stand so I can use it in portrait and it works perfectly, apart from the large button bezel that is more noticable in portrait. This is a huge miss, as it works perfectly fine in portrait. Having all the inputs/outputs and the buttons on one side would alleviate this, or changing the monitor stand to allow the monitor to stand up in portrait mode, unfortunately even if there was a different monitor stand it would be hard to access the buttons. Immediately after having a look at the monitor and seeing how it feels, I noticed the power button is extremely loose so I've mistaken it for the menu slider, the menu button just feels like it's broken just from how loose it is, it still works regardless. The slider button is really low quality in my opinion, it does work but pressing it in feels horrible, you feel like you're going to break the slider every time. It's just the actual pressing motion, the sliding is fine, if the slider was made slightly thicker I think this would alleviate this feeling. When I turned on 3D sound there was an annoying neutral constant grainy sound that strangely sounded like a fan constantly blowing so I never even bothered to test out what this setting sounded like with music etc. Even though the device charging using USB-C is really nice, I wish this could be turned off. If I had the option I would exclusively use USB-C on this monitor to use with my devices, but it constantly charges them without an option to turn this off. What that means is the battery on the display will die very quickly, and then I will have to charge the monitor all the time while using USB C to display. I think this would be fine if the power through USB C was powerful enough to power my devices but it's not. While using USB-C on my M2 Pro Macbook, it was using more power than what the monitor was giving it, and this was tested with multiple 65w chargers plugged into the monitor. There is probably a big cap on its charging ability. And what what this also meant, is that because I didn't want to use USB-C, I lost the ability to use the touchscreen because I was only comfortable using HDMI. Conclusion: As mentioned before, you get so much for the price. After thorough research into other options, I couldn't find anything with all the specs I was looking for, it's a nice surprise getting all of these features for that price. I think all the disappointments are just design choices, they might be compromised due to the price but I think they could be easily looked into.”

Helpful Report

Posted 3 months ago

Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team

Posted 2 months ago

“Delivered in very good time. Pre-sale phone availability high and very helpful. Products appear exactly as described. Will shop with DroiX again. Thanks.”

Helpful Report

Posted 3 months ago

Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team

Posted 2 months ago

“Long Story Short 5 out of 5 For Customer Service Satisfaction, I Will Buy Again All staff are very helpful 😀”

Helpful Report

Posted 3 months ago

Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team

Posted 2 months ago

“Well packaged, good communication and delivered quickly.”

Helpful Report

Posted 3 months ago

“Great service, great products.”

Helpful Report

Posted 3 months ago

“The only place in the UK that was offering me to pre-order GPD Win Max 2. Droix also offers full range of configurations memory, storage etc. The delivery date was accurate and quickly updated. 2 years warranty Droix adds gives you great piece of mind as you do not need to ship stuff to China and can post to the UK only - and it is two years. Also drives were all updated, BIOS in newest version overall superb service.”

Helpful Report

Posted 3 months ago

“You sent me a faulty device. It stalls when you quit a game. It hangs when going to main menu.”

Helpful Report

Posted 3 months ago

Hi Joseph, I hope this message finds you well. I wanted to reach out and express my sincere apologies for the inconvenience you are currently experiencing with your device. I understand how frustrating it can be to encounter issues with technology, and I want to assure you that we are committed to resolving this matter promptly. Our technical support team is ready to work diligently to identify and address the root cause of the problem and solve the issue for you. Please contact our customer support for assistance. Also, 95% of the time, these issues can be resolved by simply re-flashing the firmware. We have comprehensive guides on our website to achieve this and our customer support team can also guide you. We appreciate your patience and understanding during this time. In the meantime, if there is anything specific you would like to share about the issues you are facing, please feel free to provide more details. Your feedback is invaluable in helping us improve our products and services. Once again, I apologize for any inconvenience this may have caused, and we are dedicated to ensuring that your device functions seamlessly as soon as possible. Thank you for choosing our product, and we appreciate your continued support.

Posted 3 months ago

“Purchased the HX99G. Very happy with product and would definitely buy from shop again. Thanks Droix.”

Helpful Report

Posted 3 months ago

Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team

Posted 2 months ago

“Rapid service, even days before Christmas.”

Helpful Report

Posted 3 months ago

“I bought two items (x2 Retroid pocket 3plus) from DroiX UK for both my kids for Xmas and I have had nothing but issues with my devices. 1st device I got did not turn on and was faulty. I then emailed the support team which the lovely Stuart from the Droix Uk Warehouse gave me the option to come down to the warehouse to exchange my faulty device for one that worked, which i did and after that it was fine. Now the 2nd device I bought for my other child which was originally fine and had no issue , then started to act up and does not want to charge and also starting turning on and off. This should defo be looked at by the Droix Uk team as its not a good thing that both items I originally bought started acting faulty.”

Helpful Report

Posted 3 months ago

I hope this message finds you well. I wanted to reach out and express my sincere apologies for the inconvenience you are currently experiencing with your device. I understand how frustrating it can be to encounter issues with technology, and I want to assure you that we are committed to resolving this matter promptly. Please be aware that while the vast majority of devices experience no issues, so I guess you were just unlucky on this occasion. Please contact our customer support regarding the issue with the second device and we will help get this resolved for you. Please though try a factory reset from device settings as this can resolve some bugs in the system software and also try an OTA update. If the issue is hardware, then we are happy to get this resolved under warranty. Once again, I apologize for any inconvenience this may have caused, and we are dedicated to ensuring that your device functions seamlessly as soon as possible. Thank you for choosing our product, and we appreciate your continued support.

Posted 3 months ago

“Website very simple and easy to use however shipping took slightly longer than expected”

Helpful Report

Posted 3 months ago

“Brilliant service and will certainly be ordering from Droix and recommending them to others.”

Helpful Report

Posted 3 months ago

“Very reliable and good product, delivered very fast aswell!”

Helpful Report

Posted 3 months ago

“very good company.products are good quality and delivery was good and fast”

Helpful Report

Posted 3 months ago

“Great support and very quick delivery every time I’ve ordered. Many good blogs on site to help with setup and Q&A. Simply the best place to order handheld gaming devices.”

Helpful Report

Posted 4 months ago

“My order arrived promptly and next day as described. The price was a bit higher than other outlets like AliExpress but seeing the video reviews of the product really helped to build trust with DroiX. I'll be sure to look again in the future.”

Helpful Report

Posted 4 months ago

“I will always recommend DroiX for any handheld computer. They're amazing at keeping contact and always deliver to the best of their ability. I couldn't say anything bad about this company because there is nothing to say.”

Helpful Report

Posted 4 months ago

“Back ordered a miyoo mini plus , for a Christmas present, arrived nice and early!! Answered some questions beforehand and gave me advise beforehand ( as I’m at the age of not being very tech minded lol ) Absolutely brilliant service , can’t recommend them highly enough, will definitely order from these guys again 🙂”

Helpful Report

Posted 4 months ago

“Amazing service! Ordered the Miyoo Mini Plus+ on Monday, it arrived at the door on Tuesday. A beautiful piece of equipment that was extremely well packaged upon delivery. Couldn’t be happier. Highly recommend.”

Helpful Report

Posted 4 months ago


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

DroiX UK Reviews