DPR Tools & Ironmongery Reviews

Name: DPR Tools & Ironmongery
Rating: 4.78

4.8 Rating 220 Reviews

96 %

of reviewers recommend DPR Tools & Ironmongery

Company Reviews

Metrics

Info

4.8

Based on 220 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

01772 796244

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods ordered on a sunday and ready nice and early monday. Excellent service”

Helpful Report

Thank you for your kind review, we are glad you are happy with the service you received! Regards DPR

“You cancelled my order without informing me. I ordered from overseas as a gift so the address was a uk address. A cynic would say you cancelled because the price went up.”

Helpful Report

Hello As was explained to you when we spoke on the phone, your order was cancelled because the billing adress was not the correct billing adress for the card, therefore it was rejected by our merchant provider, not us. We did imform you of this by calling first to advise and also sent an SMS before cancelling the order. We are sorry that the price went up but unfortunately when new stock comes in the price can change. Regards DPR

“Excellent Service”

Helpful Report

Thank you for taking the time to leave us this 5 star review! We are glad you are happy with the service provided. Regards DPR

“Excellent service and delivery”

Helpful Report

Thank you very much for the kind comments and positive feedback which we always appreciate. We are pleased you were happy with the level of service we provided.

“As described .Good tool”

Helpful Report

Thank you for taking the time to leave us a review, we are pleased you are happy with your product!

“First time buyer....I was very impressed with your extensive quality stock... My personal purchase(Henry hoover) was well priced and delivery to my home on time and at low cost was really appreciated. Cheers Hugh Neill”

Helpful Report

Thank you for the great review and positive feedback, it is much appreciated! We are pleased you were happy with the products & service we provided and hope to be able to deal with you again in the future.

“Excellent friendly service”

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“Fabulous service and really helpful”

Helpful Report

Thank you for the great review and positive feedback which we always appreciate. We are pleased you were happy with the products & service we provided!

“Best price very fast delivery”

Helpful Report

Thank you for the great review and positive feedback which we always appreciate. We are pleased you were happy with the products & service we provided!

“Very efficient and hold good stock that is immediately available for collection”

Helpful Report

Thank you very much for the kind comments and positive feedback which we always appreciate. We are pleased you were happy with the products & service we provided!

“Great service & communication, great product, good price. Fast delivery. Full marks and will use again.”

Helpful Report

Hello Thank you for the kind comments and positive feedback which we always appreciate. We are pleased you were happy with the products & service we provided!

“Ordered a new cement mixer and delivered next day. Great service.”

Helpful Report

“Really fast delivery, via a good courier, and great product. Thank you.”

Helpful Report

Hello Thank you for the kind comments and positive feedback which we always appreciate. We are pleased you were happy with the products & service we provided!

“good product, warm friendly staff”

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“Good reliable Store, with a helpful & experienced team of staff. Have been a customer for several years on behalf of another local business.”

Helpful Report

Many thanks for your review. We are glad you are happy with your service!

“Great idea to be able to move your delivery date if you need to”

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“Good supplier.”

Helpful Report

“I spoke to company on phone and they needed to check details. Came back with 10 minutes. Ordered item and it arrived at least a day before expected. Excellent service.”

Helpful Report

Hi there, Thank you for the 5 star review! We are so pleased you were happy with our service & hope to be able to supply you again in the future. DPR Tools & Ironmongery