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DKN UK Reviews

4.2 Rating 99 Reviews
83 %
of reviewers recommend DKN UK
4.2
Based on 99 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone

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Brilliant equipment- love the treadmill - I’ve been on it everyday since it arrived 2 weeks ago - service was great
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Posted 3 years ago
Having now had the running machine, just over a month now, it is just what I was looking for. Easy to construct and then robust to use.
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Posted 3 years ago
I contacted three separate firms regarding a treadmill, I had heard that the customer service wasn't very good. Out of the three, only one replied, that was Jovi Mirkovic from DKN and he was brilliant from start to finish. He kept me updated and even managed to get it to me before Christmas. I asked his opinion on whether as a beginner on treadmills do I go for the expensive or slightly cheaper, he recommended the cheaper one, so I jumped at it. Thanking him for his honesty.
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Posted 3 years ago
This is my 2nd DKN bike and can’t fault either as they have been great quality and as a heavier user nice and stable. Definitely recommend
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Posted 3 years ago
Product dispatched quickly. Excellent quality and price.
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Posted 3 years ago
I need a part as my grandson while lowering the seat lost a screw in to the body of the bike. An email to DKN, resulted in a reply with part details & payment link. I recieved the part the next day. Well done DKN!
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Posted 3 years ago
Had a problem with an DKN exercise bike purchased from a third party. As it was under warranty I was advised to contact DKN directly. The customer service was exemplary. I dealt with a member of staff called Iwona. There was no problem replacing the excerise bike. The new bike was delivered in a couple of days and the original malfunctioning bike collected on a day that was convenient for me. Can't praise the customer service highly enough, makes a very pleasant change from many organisations who are just keen to accept your money.
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Posted 5 years ago
I ordered my goods on Sunday and they arrived on Tuesday! Superb service and excellently priced, quality items! Very easy transaction - recommended!
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Posted 5 years ago
Outstanding service, great communication, best prices, really fast delivery. Really excellent all round - I will use them again. Recommended
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Posted 5 years ago
The exercise bike went together well although the pedals were difficult to fit, lots of preservative on the threads. Easy to set up and use in either manual mode or when using the programs. Very , very quiet in use which is a great bonus. Best unpack and move the items to the final location. It's not something to try and move upstairs fully assembled. Very pleased.
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Posted 6 years ago
Ordered an AM-3i exercise bike end Jan 2019 and it was delivered really quickly. It was very well packaged. I found assembly to be be very straightforward and although I had read issues about assembly and electrical connections being difficult, I personally found it easy and had no problems at all. The bike itself is sturdy and very quiet. My wife uses the bike and likes it very much also. She is about 5ft 3in and the saddle has to be on its lowest setting to be comfortable for her. I Loaded Kinomap and Vescape, two of the recommended apps, and did need the assistance of Rob at DKN who was very helpful. My issue was with the Bluetooth connection but we resolved that and its all been good since then. I can highly recommend this bike.
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Posted 6 years ago
The console broke after just 3 weeks of use! Since then I have had a new console delivered with connecting wire. All seems well now!! My question is - how does one find an exercise bike with so many applicat- ions with it at this price?
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Posted 7 years ago
Honest description, good value, great machine.
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Posted 8 years ago
The product was very good and it appears well built and works well
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Posted 8 years ago
Very good exercise bike for iome use. Easy to assemble and looks good. Needs to be plugged in. Nice clear display with plenty of programs or can use manual settings. This is good enough up to intermediate level of exercise. Conpact design so good if space is limited. Been using for a couple of months and no issues. Would recommend.
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Posted 8 years ago
Everything about it is wonderfull . The ordering delivery and communications were first class and 2nd to none . Machine easy to put together . Wonderfull powerfull motor which takes my maxlmun weight limit in its stride . I was born 81 years ago in 1935
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Posted 8 years ago
I use the bike daily and believe it to be one of the best purchases I have ever made.
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Posted 9 years ago
My AM-5i exercise bike is exactly what I wanted, easy to set up, operate, and with more functions than I can shake a dumbbell at. Delivered promptly as well. I'll do business here again.
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Posted 9 years ago
Service was impeccable. Very happy with the treadmill.
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Posted 9 years ago
I had a problem with my new treadmill and they sent an engineer round who fixed it and it has not been a problem every since.
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Posted 9 years ago
DKN UK is rated 4.2 based on 99 reviews