DKN UK Reviews

Name: DKN UK
Rating: 4.21

4.2 Rating 94 Reviews

84 %

of reviewers recommend DKN UK

4.2

Based on 94 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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DKN UK 5 star review on 1st January 2024

John Bainbridge

DKN UK 5 star review on 20th October 2023

Mohammad Khatib

Anonymous

Anonymous // 01/01/2019

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“Smooth transaction. Crystal clear communication and delivery to suit us. Item arrived on time and as arranged.”

Helpful Report

Posted 1 month ago

“Assembly was relatively easy except I dropped a washer into the machine and it took some effort to get it to drop out. Either the gap needs top be reduced so the washer cannot fall into it, or the size of the washer to be increased. I have found that the machine is unrelaible in reading my pulse. Its reliability has improved a bit as I learn to place my hands in the correct position on the handle bars, but it is still not 100%. I have yet to use the programmes, but using it in manual mode is good enough for me at this early stage.”

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Posted 2 months ago

“Easy to order on website and the excersie bike is really good quality and simple to use”

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Posted 2 months ago

“Its a real shame that the customer service is non-existent - if you have any issues with your product you will probably get no support at all. I had a couple of issues which, had they been resolved, would have ensured I was a happy and satisfied customer. The DKN exercise bike would actually be a good bike if it wasnt for the poor support.”

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Posted 2 months ago

“I received the goods exactly the date I was informed about when I placed the order.”

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Posted 3 months ago

“Very helpful and all emails were answered quickly.”

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Posted 3 months ago

“Purchase arrived within days. Unfortunately the product and packaging was damaged, however customer support were so very helpful and within hours a replacement arrived and the damaged item was collected. Customer support brilliant.”

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Posted 4 months ago

“Easy to find what I needed. Very prompt reply and the piece was with us promptly.”

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Posted 4 months ago

“Quick delivery, good product”

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Posted 4 months ago

“Great communication and support from start to finish!”

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Posted 4 months ago

“Great purchase, poor delivery. Please change your courier company!”

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Posted 4 months ago

“Ordered a replacement for a worn-out part.bReally quick delivery and free postage. It was a very easy process. Excellent.”

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Posted 6 months ago

“The assistant couldn't tell me the size of the bearings for replacement on the rear roller, so the only option I had was to purchase a replacement rear roller.”

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Posted 6 months ago

“Great service, a wonderful product and good prices. I'm about to have a replacement knee, so this is for rehab.”

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Posted 6 months ago

“Awesome piece of kit, the closest i have seen to `gym quality` at this price point. The running deck is large, the machine is robust and sturdy, no shakes or wabbles. I have set this up in my garage on carpet, works great. Very easy to build, I did it on my own in about 20 minutes, no issues at all. Obviously it is a heavy bit of kit, so if it is going upstairs etc then you will need a few people to help. My wife and me have both been using it (we have set up our own user profiles) and both love it. The speaker works ok, but dont expect too much, its a speaker in a treadmill, we have an alexa in the garage, so use that or headphones. One thing that wouldd make this better is if there was an option to buy a custom made cover for it - i bought one off Amazon, ut it woukld be a nice touch to have the option to buy one from DKN. Definitely recommend this product.”

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Posted 7 months ago

“Everything connected with my endurun purchase has worked out very well. Communication before hand was competent, delivery date adhered to and the delivery team handled the heavy equipment to exactly where it was required without fuss and in an undamaged condition. The equipment was well packaged to protect the equipment. The equipment is now in use and functioning correctly, no complaints.”

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Posted 7 months ago

“I purchased the DKN Technology exercise bike. It was easy to set up, runs very quietly and feels like it will last a long time. The user interface is great and I would highly recommend this indoor cycle: much better value for money compared with well known brands.”

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Posted 8 months ago

“Good fast efficient service”

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Posted 8 months ago

“Independent reviews rated a DKN exercise bike very highly, the price was good so I went ahead and ordered one. It took a couple of weeks to arrive but once assembled (not too tricky) I have been very pleased with it. There was some transit damage to the base of the bike but I don't think it affects the stability of the machine? I did have a follow up question for DKN and someone replied to me within 24 hours. So, all in all, very good!”

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Posted 8 months ago

“Miserable about the bike. Very poor assembly instructions and nobody to call for help. I still cannot complete assembly. Either help me fix it or take it away and return my money”

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Posted 9 months ago

DKN UK is rated 4.2 based on 94 reviews