Had a problem with an DKN exercise bike purchased from a third party. As it was under warranty I was advised to contact DKN directly. The customer service was exemplary. I dealt with a member of staff called Iwona. There was no problem replacing the excerise bike. The new bike was delivered in a couple of days and the original malfunctioning bike collected on a day that was convenient for me. Can't praise the customer service highly enough, makes a very pleasant change from many organisations who are just keen to accept your money.
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