4.88 Rating 869 Reviews
97 %
of reviewers recommend
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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01325 480507


65 Stockton Road Darlington County Durham DL1 2RZ

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We need your email address to verify that your review is genuine 5 star review on 16th May 2016
Tim King
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Anonymous  // 01/01/2019
Great service especially when the release date if my new equipment was delayed they keep me up to date and then it arrived a day early, highly recommended
Posted 2 days ago
Absolutely over the moon with phase one quick delivery brilliant customer service USE THIS COMPANY πŸ‘Œ
Posted 3 days ago
I was wanting some dj decks which were out of stock, asked yo be emailed when back in of which i received an email when they were. I ordered them and received in 2 days, all in all great communication and sale with quick delivery, would definitely buy from again
Posted 4 days ago
Spot on, very helpful and great price
Posted 4 days ago
Had been trying to get a hold of a DDJ-400 for over a month, and had signed up to receive email alerts on this site. Received an alert to say stock was in, and promptly ordered it. Bare in mind that most websites had been showing stock would arrive end of July / early Aug. My item was delivered 46 hours after ordering online.
Posted 5 days ago
As always great advice from Mike at Phase One . Where specific items weren’t available alternative suggestions were provided. As I was purchasing a number of items Mike was happy to put together a bespoke price. Delivery outstanding as usual.
Posted 2 weeks ago
As always great value and super fast delivery!
Posted 3 weeks ago
I have ordered only 2 items and both of arrived in such Quick time and communication was fantastic and was kept up to date with emails .the products are first class
Posted 3 weeks ago
Amazing piece of kit from Mike and the team. I wouldn't buy anywhere else. Fantastic service even in these difficult times. Make sure you shop local and support your local retailers.
Posted 4 weeks ago
Highly recommend Mike and the team at Phase One
Posted 1 month ago
Great communication and fast delivery, Thank you.
Posted 1 month ago
ok. I recommend shop
Posted 1 month ago
Excellent Service as Always. Thanks Mike and the Team !
Posted 1 month ago
Fantastic service as usual from Mike and the boys, proud owner of a new RMX1000. Unbelievable how fast the service was πŸ‘πŸ»πŸ‘πŸ»
Posted 1 month ago
Great Customer Service and super fast and safe delivery. Very happy
Posted 1 month ago
Bought a set of Ex-Demo Denon SC5000Ms plus Mixer. All of the experience of purchasing from these guys were amazing. Couldn’t be happier!
Posted 1 month ago
Thank you phase one, for your quick delivery, and excellent customer services
Posted 1 month ago
I recently bought a Reloop RMX-10 mixer which arrived the very next day. I initially had trouble setting up and emailed support. Mike came back promptly with suggestions which fixed all my problems. All-round service here is impeccable. A loyal customer is born!
Posted 1 month ago
I ordered a speaker. I hot a call to confirm my order and address and the speaker came within 2 to 3 working days . Excellent service and im very happy.
Posted 2 months ago
Absolutely faultless speedy service ! What more can you say. Very impressed and the best deal on the net I found for what I wanted . Thank you
Posted 2 months ago is rated 4.88 based on 869 reviews