Djanddiscostuff.com Reviews

Name: Djanddiscostuff.com
Address: 65 Stockton Road Darlington County Durham DL1 2RZ, County Durham
Rating: 4.90

4.9 Rating 1,432 Reviews

98 %

of reviewers recommend Djanddiscostuff.com

4.9

Based on 1,432 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01325 480507

Location:

65 Stockton Road Darlington County Durham DL1 2RZ
County Durham
DL1 2RZ

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Djanddiscostuff.com 5 star review on 11th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thankful l got redeemed with the help of TheresachinRecovery INC”

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Posted 2 weeks ago

“Purchased rubber plugs etc, got a load of plastic rubbish! Keep clear. ...".”

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Posted 4 years ago

i am Sorry you have an issue with the product, if you had contacted us with the issue i am sure we could of resolved the issue for you

Posted 4 years ago

“Very disappointing. Ordered an item over a month ago as they provided next day delivery. Was lost in the post so contacted seller who reimbursed postage only. Left feeling ripped off. Will never buy from this company again.”

Djanddiscostuff.com 1 star review on 19th January 2021

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Posted 4 years ago

Hi Steven , i am sorry to read this , but i think you will find we refunded postage and item and that was done early december , please see picture of proof . I am sorry the parcel was lost by courier in the 1st instance , and for that i am sorry , but we have not left you short or ripped you off

Posted 4 years ago

“My order arrived 2 days late and phase one gave me a bogus package tracking number. No explanation or apology, very unprofessional, I won't buy from them again.”

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Posted 6 years ago

“Item never arrived again! Poor service, advertising items they do not have in stock. Would suggest you look elsewhere.”

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Posted 6 years ago

“The cdj stand item arrived severely damaged, I called to get a replacement sent asap and arrange a courier to collect Monday and was told they were too busy and call back some other time. I purchased elsewhere after that and told them to send a courier label or arrange a day to collect the item as its waiting to be returned and as yet its still sat here awaiting return with no courier booking forthcoming. It will be escalated to a claim this weekend”

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Posted 7 years ago

We are very sorry the item arrived damaged from time to time parcels can arrive damaged when using a courier. When you called on Saturday, it was very busy in our store and like we have explained in few emails that you have not replied to, our 14 year saturday boy did answer the phone, he is just new and he did not have the knowledge to be able to advise you , so he asked for your number to call you back on, so a more experienced member of staff could call back and help. We have explained this in several emails and we have also tried to call you to resolve the matter . Again we have tried at every point to help and we have arranged for the item to be collected and replaced or refunded , no quibble , it needs to be sorted and to resolve something quickly and efficiently , communication is key and we have tried. Once again i am sorry the item has been delivered damaged , but at no point have we said we would not help, in fact the opposite, we really just want to collect item and refund . Customer service is 100% the number 1 priority to us and our customers . I am sorry you feel we have let you down. Best regards Mike @ Phase One

Posted 6 years ago

“Item was not as described - ordered 100v system - what I got did not support 100v - which I needed for this installation- understand it was a cheap set up - and therefore not really worth complaining as time taken to complain properly and get things fixed would not be worth my time - this review bearly is!! But was quickly sorted in 5 mins with better supplier that supplied what was ordered - this job a loss but will save me by not using you again. Hope this TRUE feedback helps your business. Nothing personal Live and learn :-)”

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Posted 7 years ago

Hi Greg , thanks for taking time to leave us a review , but we are little confused as you have not communicated any issue regarding the product. However we have just tried call you. To see if we can help with technical queries you may have about the product you purchased. We are here to help if you would like to get in touch . Thank you customer service @ Phase One

Posted 7 years ago

“Sir Natha, Sir Mike! I understand you do not want to serve me! I understand that you do not want to help me! I have all the will to buy all three pieces, but you refuse to keep the 2 bits in stock by forcing them to pay all three pieces! I'm sorry for your behavior! You do not know to win the customers! Honestly, communication with you is a pain! I will stay away from your store! Thanks”

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Posted 7 years ago

“Sent to local pick up shop instead of my home address, and was just fobbed Off with excuses”

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Posted 7 years ago

“Item was advertised as in stock and wasn't. Disappointing”

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Posted 8 years ago

Djanddiscostuff.com is rated 4.9 based on 1,432 reviews