Dick's Climbing Reviews

Name: Dick's Climbing
Rating: 4.95

5.0 Rating 1,747 Reviews

99 %

of reviewers recommend Dick's Climbing

5.0

Based on 1,747 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Dick's Climbing 5 star review on 17th January 2026

Dick's Climbing 5 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

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“Delivered as quickly as advised. Rope came in a reused box so top marks for greenness.”

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Posted 6 years ago

“Excellent shop, very good product description on the website and customer service on the phone. The delivery was on time and I could test the ropes straight away on the routes of Cornwall. Weather was a bit rainy one day and climbing on the sea means big waves but the dry treatment was top notch and the ropes' performance was always great. Only downside, they don't do BMC discount!”

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Posted 6 years ago

“Very prompt friendly service.”

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Posted 6 years ago

“Great service, emailed us quickly about the product information being slightly different and sorted it out straight away.”

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Posted 6 years ago

“Excellent. Everything arrived swiftly and efficiently packaged so everything was protected but without being bulky and resource consuming. Excellent service as usual. All the gear was Petzl for self-belaying and all worked perfectly when I tried them out.”

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Posted 6 years ago

“Brilliant shop. I always visit Dick's first for my equipment purchases. Excellent customer service! I can't wait to visit the shop in Bristol shortly. Richard is a pleasure to deal with.”

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Posted 6 years ago

“The item arrived very quickly and was in perfect condition.”

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Posted 6 years ago

“Great, good prices, quick delivery every time and good communication 5**”

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Posted 6 years ago

“Excellent service. Great price & quick delivery.”

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Posted 6 years ago

“Good range, competitive price and prompt delivery. Can't want any more.”

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Posted 6 years ago

“Top quality service, fast delivery”

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Posted 6 years ago

“Awesome customer Service. Thank you”

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Posted 6 years ago

“Always a pleasant shopping experience, fast delievery, friendly and helpful.”

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Posted 6 years ago

“Quick service, good prices”

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Posted 6 years ago

“Quick service from Dicks climbing. Quick service and great price . Would definitely recommend.”

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Posted 6 years ago

“Nice and simple online purchasing system. More items had to be stocked in delaying delivery slightly but good communication as to progress and explanation of what was going on with my order. Good communication/updates are always greatly appreciated and are fundamental to a great service. Once stocked in, my items were delivered very quickly. Thank you”

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Posted 6 years ago

“Thank you for the quick shipment. I'm looking forward to the next shopping.”

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Posted 6 years ago

“Great service. Good communications regarding a small delay and fast shipping when the goods arrived.”

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Posted 6 years ago

“A great range of products. Items arrived on time and well packaged. I will definitely use Dick's Climbing again.”

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Posted 6 years ago

“Thoroughly professional service. Good price and speedy delivery.”

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Posted 6 years ago

Dick's Climbing is rated 5.0 based on 1,747 reviews