Dick's Climbing Reviews

Name: Dick's Climbing
Rating: 4.95

5.0 Rating 1,747 Reviews

99 %

of reviewers recommend Dick's Climbing

5.0

Based on 1,747 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Dick's Climbing 5 star review on 17th January 2026

Dick's Climbing 5 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

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“Great service. Fast delivery.”

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Posted 6 years ago

“Ordered a pack of quickdraws, an hour later it was already dispatched! Very kind and fast replies, I ordered the pack on friday and it got here (Israel) on tuesday, incredibly fast!”

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Posted 6 years ago

“Very helpful reply to my questions about the product before ordering. I will definitely order gear from Dick's Climbing again as their customer service is excellent.”

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Posted 6 years ago

“Reasonably priced gear and fast delivery”

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Posted 6 years ago

“1 item {dragonfly} arrived promptly as indicated, matching carabiner not included but immediately dispatched without further question when issue raised. Overall I am pleased with the level of service received.”

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Posted 6 years ago

“Good advice (quick response to online enquiry), fair prices, prompt delivery.”

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Posted 6 years ago

“Dick is such a great guy, he wears the best jumpers, rescues kittens from trees and helps old ladies cross the road.”

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Posted 6 years ago

“In the past I have purchased multiple pairs of climbing shoes, as well as other items from Dick's, and every time have been given great advice and support. This was my first time ordering from them internationally, and the service was still excellent! They were quick to respond to queries, and I would happily purchase from them again, both in person and online.”

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Posted 6 years ago

“Ideal for gear racking with clean nose.”

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Posted 6 years ago

“Brilliant service and fantastic customer communication. I ordered the DMM off-set nuts, initially they were out of stock, quick phone call from Dick'c climbing explained it straight away, a few days later they arrived on my door step just in time for a weekend climbing, quality of the product was fantastic. Will be ordering more equipment from Dick's climbing in the future.”

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Posted 6 years ago

“excellent as ever. prompt and dealt with well.”

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Posted 6 years ago

“Good price, quick delivery.”

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Posted 6 years ago

“Great price and very quick delivery”

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Posted 6 years ago

“Reasonable price and quick delivery. Good communication”

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Posted 6 years ago

“Great prices and fast delivery.”

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Posted 6 years ago

“Great products, prices and service. Thank you!”

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Posted 6 years ago

“Best price online 👍”

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Posted 6 years ago

“Best online climbing shop! My go-to! Great service, quick shipping, and good selection of products too.”

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Posted 6 years ago

“Really quick and efficient service, good range of products. Good prices too. Definitely be using Dicks for my next purchase of climbing kit.”

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Posted 6 years ago

“Order processed quickly and efficiently - arrived the next day with no problems.”

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Posted 6 years ago

Dick's Climbing is rated 5.0 based on 1,747 reviews