Dick's Climbing Reviews

4.9 Rating 1,479 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,479 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Smooth transaction, fast shipping. I loved being able to buy rope by the meter, as it's quite hard to find online in the UK.
Helpful Report
Posted 10 months ago
Super fast delivery and excellent stock. Very happy with my new rope!
Helpful Report
Posted 10 months ago
Simply the best place for climbing gear.
Helpful Report
Posted 10 months ago
All round excellent service....great to see that postage was included in the price. Great Guidebook.
Helpful Report
Posted 10 months ago
Crazy quick shipping to the US! I ordered some other items from US based companies the same day I placed my order with Dick's and my UK items arrived before any of my other US items. Great work!
Helpful Report
Posted 10 months ago
Super efficient friendly service.
Helpful Report
Posted 11 months ago
Excellent range of equipment that is actually available as opposed to will order
Helpful Report
Posted 11 months ago
Items came quickly and were as expected. The prices were the best around.
Helpful Report
Posted 11 months ago
I've used dicks climbing a few times now and they always provide an excellent service many thanks
Helpful Report
Posted 11 months ago
So happy with my new shoes. Great price. They arrived nice and quick. Great email correspondence too. Thanks Dick's!
Helpful Report
Posted 11 months ago
Excellent service and quick delivery.
Helpful Report
Posted 11 months ago
Reliable, quick and friendly service. I called for a haul bag on a Friday morning, and Dick’s made sure it was ordered from the manufacturer and then shipped to me in London by Monday.
Dick's Climbing 5 star review on 3rd July 2023
Helpful Report
Posted 11 months ago
Excellent customer service! Great advice and fast delivery. Will happily use again. Can’t recommend enough! 👍
Helpful Report
Posted 11 months ago
Arrived in time for the weekend thx
Helpful Report
Posted 11 months ago
Item in stock, easy ordering and prompt delivery. Not my first order and certainly not my last! Reliable.
Helpful Report
Posted 11 months ago
Product arrived on time, in good condition. I contacted customer service to make a small change to the order and everything was taken care of quickly and courteously.
Helpful Report
Posted 11 months ago
Great service as always!
Helpful Report
Posted 11 months ago
Prompt service, will use company again
Helpful Report
Posted 11 months ago
Great service and product...
Helpful Report
Posted 11 months ago
Amazing service! Thank you Dick’s Climbing. Very fast delivery. Didn’t even expect that. Ordered a rope and it was with me within less then 24 hrs.
Helpful Report
Posted 11 months ago
Dick's Climbing is rated 4.9 based on 1,479 reviews