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Dermacare Direct Reviews

4.8 Rating 1,918 Reviews
96 %
of reviewers recommend Dermacare Direct
Company Reviews Product Reviews
11,402
 Questions Insights Metrics Info
4.8
Based on 1,918 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

Popular Questions:

Delivery

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Customer Service

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About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

How do I contact Dermacare Direct?
Helpful Report
(1 day ago)
You can contact Dermacare Direct by Telephone, Email and Live Chat.
Helpful Report
(1 day ago)
A

Customer Service - Good

97.37%
Industry Average
“ Excellent service and products. ”
- Sara
“ Unfortunately, despite the speed with which you dispatched my parcel, Royal Mail has only delivered it today at 4.05 pm. Delivery was attempted Saturday but my instructions to leave it with a neighbour were not carried out. I was informed delivery would be attempted yesterday, Monday so waited in all day for a no show. Delivery rescheduled for today between 10.44 and 15.44 and it arrived at 16.05, so another six hours waiting. Thank you for your good service, however Royal Mail let you down on this occasion ”
- Karin
“ I always receive great service with Dermacare, delivery and packaging are great. I've also asked for their advice in the past and that was very helpful. Thank you! ”
- Christina DiGiorgio
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