Dermacare Direct Reviews

4.8 Rating 1,908 Reviews

Happiness Grade

Company Reviews

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Customer Service

97.26%

- Good

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,\nStoughton Grange, Gartree Road, Oadby

97.26%

Industry Average

“ Unfortunately, despite the speed with which you dispatched my parcel, Royal Mail has only delivered it today at 4.05 pm. Delivery was attempted Saturday but my instructions to leave it with a neighbour were not carried out. I was informed delivery would be attempted yesterday, Monday so waited in all day for a no show. Delivery rescheduled for today between 10.44 and 15.44 and it arrived at 16.05, so another six hours waiting. Thank you for your good service, however Royal Mail let you down on this occasion ”

posted 4 weeks ago - Karin

“ I always receive great service with Dermacare, delivery and packaging are great. I've also asked for their advice in the past and that was very helpful. Thank you! ”

posted 1 month ago - Christina D

“ Excellent order came in time. Very reliable. Happy with my order. Excellent service ”

posted 1 month ago - Sharon

“ Brilliant product range and customer service ”

posted 2 months ago - Christina C

“ Excellent service Delivery excellent ”

posted 2 months ago - Gillian S

“ great service with products that dont actually irratate my skin, absolute blessing to find ranges of products that dont flare my ezcema ”

posted 4 months ago - Sarina

“ Dermacare always provides a good service and are quick to answer my queries. Thanks ”

posted 5 months ago - Anonymous

“ Excellent service. Always reply to emails and resolve issues immediately. Always delivered on time. Been ordering my products from here for years. ”

posted 8 months ago - Kamer A

“ Hello, I am very happy with dermacare’s website and service . ”

posted 8 months ago - Srividya

“ Highly recommend Dermacare Direct, this is the second order I’ve placed with them and I have received excellent service on both occasions. Order process is easy, delivery is fast and I was kept up to date with when my parcel would be delivered. Thank you so much. ”

posted 10 months ago - D F

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Dermacare Direct Reviews

Customer Service - Good