Dalby Living Reviews

Name: Dalby Living
Address: Dalby Hall, Dalby, Lincolnshire, Dalby
Rating: 4.77

4.8 Rating 1,676 Reviews

96 %

of reviewers recommend Dalby Living

Company Reviews

Metrics

Info

4.8

Based on 1,676 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01790 753 069

Email:

mail@humberimports.com

Location:

Dalby Hall, Dalby, Lincolnshire
Dalby
PE23 4PN

Dalby Living 5 star review on 3rd August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent customer service. Great product and pricing. Very happy”

Helpful Report

Posted 1 year ago

“Great service. All furniture arrived quickly. Looks superb in our garden. Fabulous quality.”

Helpful Report

Posted 1 year ago

“I ordered a 6-piece teak dining set a week ago, and it arrived yesterday. The delivery firm called the day before to let me know when they were coming, and the driver helped me get the boxes off the pallet and couldn't have been more helpful. I am delighted with the quality of the furniture, which is way better than what I could have got via a local garden centre, where I would have probably had to pay twice as much. The whole experience has been excellent, and I would highly recommend Dalby Living previously known as Humber Imports.”

Helpful Report

Posted 1 year ago

“Prompt service clear communication, well priced good quality item”

Helpful Report

Posted 1 year ago

“Great outdoor teak furniture at very reasonable price. Minor comms issue over arranging delivery but sorted quickly. Definitely recommend.”

Helpful Report

Posted 1 year ago

“Delivery was poor, was advised by Darby customer service that delivery could be rescheduled but that wasn’t the case. Received notification at 10am, when already at work, that delivery would be in a couple of hours. Dalby use XPD which if you check out their reviews is a very poor choice. The item was delivered into my front yard, not a secure location and as it was pouring with rain it the packaging was saturated by the time I got home so it was very difficult to carry in. I contacted Darby who weren’t particularly bothered a £200 item had been left in an unsecured place. This was my first order with them and it’ll be my last. As for the item itself, the steamer chair is sturdy but the brass hinges were very scratched on receipt - is this a returned item perhaps? As for the cushion that came with it, it’s not good, the material is very cheap looking so will be buying a replacement. For the price it’s ok but wouldn’t recommend the company or item, there’s probably better quality out there and a firm that has better customer service.”

Helpful Report

Posted 1 year ago

“Good team and responsive. Product was great value and brilliant quality”

Helpful Report

Posted 1 year ago

“Excellent product and great service. Unfortunately, some items were damaged in transit but they were immediately replaced without any hesitation. I'd happily buy from Dalby again.”

Helpful Report

Posted 1 year ago

“Beautifully made deck furniture, very pleased with our order. Just one thing to mention and that is we found the chairs backrest a little too upright where as if there was a slight recline to accommodate a cussion this would make them extremely comfortable.”

Helpful Report

Posted 1 year ago

“The Humber Teak Renovation system is excellent and makes preparation of outdoor wooden furniture so much easier.”

Helpful Report

Posted 1 year ago

“Beautiful product, incredibly well made, and much better value than any other retailer I came across (did nearly 2 months worth of research). Prompt delivery and nice after sales.”

Helpful Report

Posted 1 year ago

“Very good service as the first cover we received was the wrong size but after a quick phone call we received the correct cover within a couple of days.”

Helpful Report

Posted 1 year ago

“We are extremely pleased with the rememberence bench that we purchased from Dalby Living. The quality of the bench was excellent , easy to assemble and delivery was super speedy. Special shout out to Mark, who gave us extra help and advice on how to treat and care for the bench. Nothing was too much trouble for this lovely young man! Will definitely buy from this company again. Highly recommend.”

Helpful Report

Posted 1 year ago

“Good value, good quality and efficient delivery”

Helpful Report

Posted 1 year ago

“Very pleased with the product and prompt delivery. The customer service is excellent, Lottie sorted out a small issue very efficiently. We would definitely use this company again.”

Helpful Report

Posted 1 year ago

“Very pleased with the product and prompt delivery. The customer service is excellent, Lottie sorted out a small issue very efficiently. We would definitely use this company again.”

Helpful Report

Posted 1 year ago

“Fantastic value for money for a pair of high quality sun loungers, and delivered very quickly as well.”

Helpful Report

Posted 1 year ago

“Very easy to order online, had no problem at all. Lovely customer service. Fantastic quality bench, very sturdy and looks lovely.”

Dalby Living 5 star review on 11th April 2024

Helpful Report

Posted 1 year ago

“Dear future clients of Humber Imports, Just want to let you know bought Teak garden table and chairs - great quality - quick delivery. However in transport some chairs got damaged - informed Humber and within a couple of days we received new replacement chairs. Top service!!”

Helpful Report

Posted 1 year ago

“Very good customer service, Fast delivery, excellent product, highly recommend the garden bench. Very easy to assemble. It looks amazing Many thanks to Humber imports, I would definitely use them again & recommend to my friends.”

Dalby Living 5 star review on 4th April 2024

Helpful Report

Posted 1 year ago

Dalby Living is rated 4.8 based on 1,676 reviews