Custom Splashbacks Reviews

Name: Custom Splashbacks
Address: The Display Works, Ivybridge, Lee Mill Industrial Estate
Rating: 4.56

4.6 Rating 142 Reviews

89 %

of reviewers recommend Custom Splashbacks

4.6

Based on 142 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Custom Splashbacks 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Company! Good communication and quick delivery once the splashback had been created.”

Custom Splashbacks 5 star review on 26th November 2023

Helpful Report

Posted 1 year ago

“Avoid at all costs. Despite providing accurate measurements the splashback panel arrived the wrong size. Mistakes happen and so I offered to send it back to be resized and was happy to pay the cost. However, I was ignored for 6 weeks with no contact or reply to my emails. Finally received a response dismissing my concerns and offering no solution. Do not use this company. Complete amateurs with absolutely no customer service skills.”

Helpful Report

Posted 1 year ago

“We chose a teal splashback for behind the cooker in our kitchen and are really pleased with the effect.”

Helpful Report

Posted 1 year ago

“Easy to order and install with helpful instructions. We are really pleased with the teal colour and the appearance of the splashback.”

Helpful Report

Posted 1 year ago

“Amazing service. The team at Custom Splashbacks stuck with us throughout the project. Sending samples making suggestions for colour matches and eventually even doing a colour grab for a sink splashback. Thank you to Kate and all of the team. Our little cloakroom looks amazing. Couldn't have done it without you.”

Custom Splashbacks 5 star review on 17th July 2023

Helpful Report

Posted 1 year ago

“Our order was a work of art but sadly damaged on arrival. Having connected with Custom Splashbacks, I was promised a replacement which arrived 4 days later intact. So happy with the product that we intend ordering a bathroom Splashback too”

Helpful Report

Posted 1 year ago

“Quick delivery and a very nice product. Looks great.”

Helpful Report

Posted 1 year ago

“Really great experience with this company. From start to finish they were professional, helpful and delivered exactly as promised. I’m really pleased with my splashback which sits above a small sink. We were able to work together easily to cut the necessary round holes for the tap which I was really impressed with! Would recommend.”

Custom Splashbacks 5 star review on 21st June 2023

Helpful Report

Posted 1 year ago

“The product is great but the team is extremely frustrating to deal with. To the extent that I have now changed the design of my kitchen so I don't have to deal any more! I wouldn't buy from them, if you want an acrylic splash back, there are plenty of other, more efficient companies. I've used sheetplastics.co.uk in the past and they've always been brilliant.”

Helpful Report

Posted 2 years ago

“Excellent customer service, very attentive and informative.”

Custom Splashbacks 5 star review on 20th April 2023

Helpful Report

Posted 2 years ago

“Bought copper splashback for my new dark blue kitchen, looks fab. The first one I ordered arrived slightly damaged. When I phoned they were very apologetic & replaced it straight away.”

Helpful Report

Posted 2 years ago

“Love it!”

Helpful Report

Posted 2 years ago

“Absolutely love my splashback for my new kitchen. Everyone that sees it comments on how beautiful it is. I would totally recommend Custom splashback a”

Custom Splashbacks 5 star review on 19th April 2023

Helpful Report

Posted 2 years ago

“never received my sample”

Helpful Report

Posted 2 years ago

“Made an excellent job looks brilliant”

Custom Splashbacks 5 star review on 18th March 2023

Helpful Report

Posted 2 years ago

“excellent aluminium based splashback. so much lighter than glass and easy installation fast service and delivered next day after completion of order.would highly recommend.”

Helpful Report

Posted 2 years ago

“Very helpful on the phone with advice. The splashback arrived quickly and carefully packaged and looked great. Very happy from start to finish with their service.”

Custom Splashbacks 5 star review on 17th February 2023

Helpful Report

Posted 2 years ago

“Great sample received and on time delivery, will be ordering soon.”

Helpful Report

Posted 2 years ago

“Product was accurately machined to our exact specification and looks very smart and well finished. Arrived in the time frame stated so we could plan its fitting with our new kitchen install.”

Helpful Report

Posted 2 years ago

“Easy to use. Great product, came well protected with no damage.”

Helpful Report

Posted 2 years ago

Custom Splashbacks is rated 4.6 based on 142 reviews