Custom Splashbacks Reviews

Name: Custom Splashbacks
Address: The Display Works, Ivybridge, Lee Mill Industrial Estate
Rating: 4.56

4.6 Rating 131 Reviews

89 %

of reviewers recommend Custom Splashbacks

4.6

Based on 131 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Custom Splashbacks 5 star review on 13th September 2024

Anonymous

Anonymous // 01/01/2019

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“Overall satisfied with my splashback, the matte finish looks very polished. I had expected rounded edges (my understanding from ordering is this was default and I didn't have an option to add this during ordering) but edges were cut straight. Communication was clear and updates on my order were timely. All in all, happy with the end result.”

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Posted 4 days ago

“Quick supply oif high quality product. Very well packaged delivery”

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Posted 6 days ago

“Totally recommend the splashback from them. The communication was top-notch and so was the product. It has totally elevated my kitchen.”

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Posted 1 month ago

“Excellent service Thank you so much”

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Posted 1 month ago

“Great service, excellent communication and super product.”

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Posted 2 months ago

“Love our Mint Splash Back.”

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Posted 3 months ago

“Ordered a gold flashback sample (sample approx cost £5) - sent a silver one. Haven’t asked for a refund - but happy if you sent one! Won’t be using this company. Very rarely leave negative views but you asked ….”

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Posted 3 months ago

“Service could not have been better for excellent product”

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Posted 4 months ago

“It took a bit of time to actually reach someone regarding our samples, when we did get a point of contact the response time was so much quicker and they were helpful. We have now received our samples and quotation. Thank you.”

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Posted 5 months ago

“Fantastic Service. Great comunication from the beginning. Ensured that the design, size and overall look was perfect before completing the order. Have recieved lots of complements so far! Perfect delivery and extremely well packaged.”

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Posted 5 months ago

“The copper finish gives a better appearance than the stainless, and matches the oak kitchen cupboards and furniture.”

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Posted 6 months ago

“Sent the photo in, got back exactly what I wanted. Thanks!”

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Posted 7 months ago

“Lovely copper splashback, cut perfectly to my requirements, really pleased with it and would recommend you to others”

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Posted 8 months ago

“Paid for my sample but it never arrived,”

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Posted 8 months ago

“Over the moon with my splashback. I went for a brushed copper aluminium composite and I couldn't be more thrill. The packaging was fantastic too so I really couldn't be more pleased.”

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Posted 8 months ago

“Am still waiting on a response from you regarding the flawed, scratched, item that you supplied but have offered to supply ne another one at a reduced price. Very poor attiude to customer service”

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Posted 8 months ago

“Really pleased with the product. Great quality and finishes off the vanity unit perfectly.”

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Posted 9 months ago

“The item arrived damaged and I have reported this to Nicola Callaghan who I had some regular dialogue with. However, she has not responded to my latest correspondence, she also said she would pass onto her manager, this was over two weeks ago. I’ve ordered three items in the last 6 or so months and up until now I would have given 5 stars. However, this last order has been a really poor experience.”

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Posted 9 months ago

“Beautiful, even in the evenings if the hob light is on it looks like the sun is shining which is exactly what I wanted”

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Posted 11 months ago

“Really pleased with the product and service we received from Custom Splashbacks. Would definitely recommend to others.”

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Posted 11 months ago

Custom Splashbacks is rated 4.6 based on 131 reviews