Custom Splashbacks Reviews

Name: Custom Splashbacks
Address: The Display Works, Ivybridge, Lee Mill Industrial Estate
Rating: 4.58

4.6 Rating 119 Reviews

89 %

of reviewers recommend Custom Splashbacks

4.6

Based on 119 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Custom Splashbacks 5 star review on 14th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely copper splashback, cut perfectly to my requirements, really pleased with it and would recommend you to others”

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Posted 3 weeks ago

“Paid for my sample but it never arrived,”

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Posted 3 weeks ago

“Over the moon with my splashback. I went for a brushed copper aluminium composite and I couldn't be more thrill. The packaging was fantastic too so I really couldn't be more pleased.”

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Posted 3 weeks ago

“Am still waiting on a response from you regarding the flawed, scratched, item that you supplied but have offered to supply ne another one at a reduced price. Very poor attiude to customer service”

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Posted 3 weeks ago

“Really pleased with the product. Great quality and finishes off the vanity unit perfectly.”

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Posted 1 month ago

“The item arrived damaged and I have reported this to Nicola Callaghan who I had some regular dialogue with. However, she has not responded to my latest correspondence, she also said she would pass onto her manager, this was over two weeks ago. I’ve ordered three items in the last 6 or so months and up until now I would have given 5 stars. However, this last order has been a really poor experience.”

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Posted 1 month ago

“Beautiful, even in the evenings if the hob light is on it looks like the sun is shining which is exactly what I wanted”

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Posted 3 months ago

“Really pleased with the product and service we received from Custom Splashbacks. Would definitely recommend to others.”

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Posted 3 months ago

“Really pleased with our splashback. Arrived safely and to the exact measurements specified. Good comms with the team also. Finishes the kitchen off perfectly. Thank you”

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Posted 4 months ago

“Really happy with the splashbacks I purchased. Great colour and seems really durable. Took a while to arrive due to their busy schedule but was understandable in the build-up to Xmas. Would recommend and would use again!”

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Posted 4 months ago

“The worktop is good, but installed not enough 3 months, one of the junctions cracked.”

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Posted 4 months ago

“Great product and speedy delivery”

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Posted 4 months ago

“We were looking for ideas of what to put in a gap we had in the kitchen section of our self converted camper van. We came across this custom splashback website after a Google search and ordered one in acrylic. Great website, easy to use and upload the photo that I had taken of sunflowers. Customer service excellent. They kept me informed throughout all stages of the order. They sent a proof for me to approve. We are over the moon with the results. The product is amazing and fitted perfectly. Yes it was a little extravagant but the effect is wonderful and we love it. Thank you!”

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Posted 4 months ago

“Very thorough in checking our measurements. The product looks stunning we’re delighted and finally finishes off our kitchen.”

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Posted 4 months ago

“Since you're asking for a review... Double the price of exactly the same job, material and dimensions”

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Posted 4 months ago

“Just a sample sent out but looks,good quality and will be ordering one from them shortly”

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Posted 4 months ago

“Looks amazing and is everything they say it will be.Really easy to install even for a novice.”

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Posted 4 months ago

“Excellent Company! Good communication and quick delivery once the splashback had been created.”

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Posted 4 months ago

“Avoid at all costs. Despite providing accurate measurements the splashback panel arrived the wrong size. Mistakes happen and so I offered to send it back to be resized and was happy to pay the cost. However, I was ignored for 6 weeks with no contact or reply to my emails. Finally received a response dismissing my concerns and offering no solution. Do not use this company. Complete amateurs with absolutely no customer service skills.”

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Posted 4 months ago

“We chose a teal splashback for behind the cooker in our kitchen and are really pleased with the effect.”

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Posted 5 months ago

Custom Splashbacks is rated 4.6 based on 119 reviews