Crystal Travel Reviews

Name: Crystal Travel
Address: 10-11 Percy Street, Fitzrovia, London, London
Rating: 4.47

4.5 Rating 865 Reviews

89 %

of reviewers recommend Crystal Travel

Company Reviews

Metrics

Info

4.5

Based on 865 reviews


Shipping & Delivery
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0207 612 0500

Email:

enquiry@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

Write Your review

Tell us how Crystal Travel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Crystal Travel 5 star review on 21st June 2018

Najmul Hoda Khan

Crystal Travel 5 star review on 28th May 2018

ABDUL MAJID

Crystal Travel 5 star review on 5th April 2018

MUHAMMAD I NOOR NOOR

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“was very excellent service thank you very much”

Helpful Report

Posted 4 years ago

“Lisa was outstanding simply no words Great customer service skills”

Helpful Report

Posted 4 years ago

“Lisa was really helpful”

Helpful Report

Posted 4 years ago

“They were helpful and flexible and really seemed to understand my family's individual needs.”

Helpful Report

Posted 4 years ago

“Excellent helpful, patient and satisfying service. Thank you.”

Helpful Report

Posted 4 years ago

“Christopher is very helpful and kind. Excellence service!”

Helpful Report

Posted 4 years ago

“Spoke to Christy, she walked me through the whole process of booking my ticket just like a piece of cake. Very helpful and swift response. I have used Crystal travel in the past and once again they were spot on!”

Helpful Report

Posted 4 years ago

“Crystal Travel is awesome! I booked flights with them loads of times and nil any problem at all. Staff are very helpful especially Christy, she did help me a lot. Thanks again.”

Helpful Report

Posted 4 years ago

“The booking agent was very efficient, professional and courteous. I would highly recommend this travel company as it made the process stress free.”

Helpful Report

Posted 4 years ago

“Christy was very helpful and stay in contact until my booking through crystal was made. Thank you very much to facilitate my holiday.”

Helpful Report

Posted 4 years ago

“CHRISTY did well and help me a lot.”

Helpful Report

Posted 4 years ago

“Thank you for a personal touch ..had a few problems with my bank and Christy was very clear and precise on how to proceed...would use Crystal travel again...a good experience for once over the phone...”

Helpful Report

Posted 5 years ago

“Christy put me at ease after I had lost money to scummers she went step by step with me and very professional. i am now going to take my kids on holiday of a lifetime.. thanks Christy.”

Helpful Report

Posted 5 years ago

“Christy was exceptionally helpful. I would recommend her in future. Very encouraging to have a kind, helpful person on the other end of the phone. Thank you Carol Jones”

Helpful Report

Posted 5 years ago

“Kristy has very helpfully from start to finish for ticket purchase, I will not hesitate to recommend her service to my friends and family. Above all she is very professional, my intention is to continue the business with your company as long as Kristy is employed there.”

Helpful Report

Posted 5 years ago

“Amazing customer service!”

Helpful Report

Posted 5 years ago

“Saved money, Lisa was very helpful”

Helpful Report

Posted 5 years ago

“Great customer service ! I have been Crystal Travel customer for some time and the service Peter has given me last week and again Christy today. I use Crystal Travel to all travelling needs and I recommend everyone for their valuable service.”

Helpful Report

Posted 5 years ago

“Christopher Smith was very helpful and responded to my query patiently and dealt with it efficiently. Thank you so much Christopher 🙏🏽”

Helpful Report

Posted 5 years ago

“Used Crystal travel multiple times and I can not fault them. My latest encounter, Kathy Hart went above and beyond to help me out to get the best deal and flight timings to the USA. Thank you very much. Would 110% recommend.”

Helpful Report

Posted 5 years ago

Crystal Travel is rated 4.5 based on 865 reviews