Crystal Travel Reviews

Name: Crystal Travel
Address: 10-11 Percy Street, Fitzrovia, London, London
Rating: 4.47

4.5 Rating 865 Reviews

89 %

of reviewers recommend Crystal Travel

Company Reviews

Metrics

Info

4.5

Based on 865 reviews


Shipping & Delivery
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0207 612 0500

Email:

enquiry@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

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Crystal Travel 5 star review on 21st June 2018

Najmul Hoda Khan

Crystal Travel 5 star review on 28th May 2018

ABDUL MAJID

Crystal Travel 5 star review on 5th April 2018

MUHAMMAD I NOOR NOOR

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you christy for helping with my ticket today”

Helpful Report

Posted 4 years ago

“Christy been very helpful, very patiently found me a best ticket suitable with my budget and other criteria.”

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Posted 4 years ago

“Great Experience with Crystal Travel. one of customer service agent who's name is Christy. she is help a lot to get best deal. I found very easy the way she gave me all information for book my flight. I very strongly advise other traveller to use Crystal Travel. its very friendly and easy to use. Thank you very much Christy.”

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Posted 4 years ago

“Good and excellent service. Thanks Christy for your assistance.”

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Posted 4 years ago

“Good with the explanation”

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Posted 4 years ago

“Cristy is Nice and helpful”

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Posted 4 years ago

“Christy was helpful throughout”

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Posted 4 years ago

“I spoke to Christie who was extremely patient and helpful and gave me all the information needed to book our flights :) THANK YOU CHRISTIE!”

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Posted 4 years ago

“I was unable to secure the flights I wanted at the price listed online. Christy however was able to obtain the deal I wanted and she kept me updated throughout the process. I'm extremely happy with the deal and service I received, thank you”

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Posted 4 years ago

“great help”

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Posted 4 years ago

“Patient and displayed professionalism in all facet”

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Posted 4 years ago

“Great business class fares, incredibly easy to deal with and certainly will go above and beyond most others. Thank you”

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Posted 4 years ago

“THE AGENT CHRISTY CALLED ME JUST UPON REGISTERING ON THEIR SITE AND WAS ABLE TO OFFER ME A VERY GOOD PRICE WITH DISCOUNT AND BOOKED ME THE HOLIDAY WITH NO HASSLE AT ALL.WILL RECOMMEND TO FRIENDS AND RELATIVES.”

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Posted 4 years ago

“CHRISTY WAS VERY HELPFULL VERY PASSIENT VERY SYMPATHETIC AND PROFESSIONAL.SHE IS WELL MANERRED AND COME ACCROSS AS AIMABLE.SHE IS CREDIT TO YOUR COMPANY. WELL DONE!!”

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Posted 4 years ago

“Very good deal”

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Posted 4 years ago

“We were frustrated trying to book flights with another provider and so contacted Crystal. Your response was fantastic, simple, efficient and friendly. Thank You”