Crystal Travel Reviews

Name: Crystal Travel
Address: 10-11 Percy Street, Fitzrovia, London, London
Rating: 4.42

4.4 Rating 883 Reviews

88 %

of reviewers recommend Crystal Travel

Company Reviews

Metrics

Info

4.4

Based on 883 reviews

Shipping & Delivery
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0207 612 0500

Email:

enquiry@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

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Crystal Travel 5 star review on 21st June 2018

Najmul Hoda Khan

Crystal Travel 5 star review on 28th May 2018

ABDUL MAJID

Crystal Travel 5 star review on 5th April 2018

MUHAMMAD I NOOR NOOR

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Christopher Smith was very helpful for me After my travel was declined online he sorted it all out no trouble at all Regards John”

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Posted 6 years ago

“Philip was great and very helpful in assisting me.”

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Posted 6 years ago

“Good online and phone service with Christy. Efficient and helpful.”

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Posted 6 years ago

“Ricky Jonson was first class from start to finish! A real star !!! 🎉 great service and very polite man”

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Posted 6 years ago

“What a lovely lady Kath is. Thanks so much for all your help.Nice to have a very pleasant helpful person on the end of the phone.Thanks Kath”

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Posted 6 years ago

“I was more than happy with the help provided by Christy.”

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Posted 6 years ago

“My travel agent lisa was such a big help to me! She really helped me with my booking and searching the right flight dates for me, I wanna thank her for helping me through the process she is really amazing travel agent.. thank you lisaa!! I will deffinetly share reccomend crystal travel to my friends and family thats all because of lisa.”

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Posted 6 years ago

“Christy was Very good to deals with a costumer”

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Posted 6 years ago

“I really had doubts but m oll satisfied now and really happy with this agency.. Mr Philip Carter really helped me alot and his behaviour is excellent.And he gave discount as well😛🤗🤗.Im really thankful for oll the help.”

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Posted 6 years ago

“Christy was really helpful booking my flight”

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Posted 6 years ago

“I spoke to Lisa for my booking of the flight. She went out of her way to help with the booking and I am glad that she did her best to get me the booking to the very near price of the booking which i could not get because that flight had been full. She matched the exact dates, times and the stopovers which I was looking for. Thank you very much Crystal Travel”

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Posted 6 years ago

“Very satisfied with Phillips efficiency and customer service. He was very helpful, highly recommend! Thank you”

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Posted 6 years ago

“Lisa Smith was fantastic. Great assitance and service.”

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Posted 6 years ago

“Philip was very helpful and supported me in booking my desired travel dates.”

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Posted 6 years ago

“Christy was very helpful and very professional.”

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Posted 6 years ago

“I have used crystal Travel before and find them very good service”

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Posted 6 years ago

“Ricky was very helpful and friendly! Could not ask for a better customer service! Thank you very much!”

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Posted 6 years ago

“Extremely pleasant operatives who were patient, helpful and courteous answering all my queries in an understandable way. I was impressed. Now just hope my flight is on time!”

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Posted 6 years ago

“Very good customer service receive from Kathy.”

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Posted 6 years ago

“Very helpful and professional.”

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Posted 6 years ago

Crystal Travel is rated 4.4 based on 883 reviews