Crystal Travel Reviews

Name: Crystal Travel
Address: 10-11 Percy Street, Fitzrovia, London, London
Rating: 4.42

4.4 Rating 883 Reviews

88 %

of reviewers recommend Crystal Travel

Company Reviews

Metrics

Info

4.4

Based on 883 reviews

Shipping & Delivery
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0207 612 0500

Email:

enquiry@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

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Crystal Travel 5 star review on 21st June 2018

Najmul Hoda Khan

Crystal Travel 5 star review on 28th May 2018

ABDUL MAJID

Crystal Travel 5 star review on 5th April 2018

MUHAMMAD I NOOR NOOR

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Christy was extremely helpful in getting me booked on flights to get me to a dear friends funeral in The USA. I can not thank her enough.”

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Posted 6 years ago

“My call was dealt with , in a very professional and polite manor . It was very refreshing to see that a good customer service is only a phone call away. Many thanks to Christy for making it a pleasant experience .”

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Posted 6 years ago

“Lisa attended me very well this morning.”

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Posted 6 years ago

“Christy went above and beyond to sort out a problem of my making recently, I was delighted with the service”

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Posted 6 years ago

“ricky jonson your travel consultant very polite@helpfull , quick response ex. service thank,s don,t forget my discount of next flight1.”

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Posted 6 years ago

“Lisa was really good and found me a better flight which was cheaper than the one I was looking at booking deffo use again”

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Posted 6 years ago

“Very Helpful. Thankyou for finding the tickets.”

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Posted 6 years ago

“I have made a flight reservation to Memphis today via Crystal Travel and was assisted most satisfactorily by Lisa Smith and would recommend their efficient service to anyone.”

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Posted 6 years ago

“After a slight issue with seats I called Crystal direct and spoke to Lisa - she sorted everything out for me and was very helpful and friendly. I’m now all booked and looking forward to a wonderful holiday visiting my family in the U S - thank you Lisa for all your help and patience!!”

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Posted 6 years ago

“I stumbled across Crystal Travel by accident when booking through Kayak but I will certainly use them again. Philip was courteous, knowledgeable and friendly and responded to all my emails in a friendly and timely fashion. I would recommend.”

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Posted 6 years ago

“Thank you Lisa Smith for your amazing service! I will definitely be using your company again!”

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Posted 6 years ago

“Was really helpful and got me a good deal”

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Posted 6 years ago

“I am a resgistered customer, so far I am very happy with the services provided. Staff I have dealt with like Lisa is very helpful and managed to complete my booking in no time. Thank you for a good customer service.”

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Posted 6 years ago

“Kathy has been very helpful and found tickets for our urgent travel to India. Many Thanks.”

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Posted 6 years ago

“good service & good prize( kathey ) is best 😊🙏”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“VERY GOOD SERVICE VIA THE PHONE”

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Posted 6 years ago

“Was so great...every issue I had was sorted within minutes and received a seamless service! Kathy was great and helped so much.”

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Posted 6 years ago

“Christy was fantastic and went above and beyond to secure me the flights I needed! Would definitely use Crystal Travel in future. John”

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Posted 6 years ago

“Christy was very helpful and polite. She made booking my ticket very easy and was there to help resolve any problems. Thank you for your help.”

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Posted 6 years ago

Crystal Travel is rated 4.4 based on 883 reviews