CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.60

4.6 Rating 847 Reviews

89 %

of reviewers recommend CRU Kafe

4.6

Based on 847 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

Write Your review

Tell us how CRU Kafe made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CRU Kafe 5 star review on 31st August 2025

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just love the selection of coffees available, including half caff. and the fact it is ORGANIC is perfect Theres always something to suit the situation. Highly recommend!”

Helpful Report

Posted 1 year ago

“I love the discovery box. Exactly what I needed to explore all the different flavours and strengths. Love the fact that it's organic and fair trade - that's the only way I want to enjoy my coffee!”

Helpful Report

Posted 1 year ago

“My daily morning coffee is a CRU Kafe decaf bag, and I look forward to enjoying this every day - wouldn't be without it. I keep topped-up, with a small stockpile in a box in the hall, to ensure that I don't run short - what a catastrophe that would be! It has a lovely, rich and smooth coffee flavor, if made according to the instructions on the CRU Kafe website!!! Please keep making this lovely coffee! 👍👍👍”

Helpful Report

Posted 1 year ago

“Great coffee, in bags, just love it”

Helpful Report

Posted 1 year ago

“Amazing coffee. Rich satisfying flavours and being organic is a huge bonus”

Helpful Report

Posted 1 year ago

“The coffee is delicious”

Helpful Report

Posted 1 year ago

“Sample box of coffee pods received. Excellent value, enjoying trying out each one, love the fact they are organic.”

Helpful Report

Posted 1 year ago

“I've been using Cru Kafe for over a year now after trying lots of different types of ground coffee and pods but none gave me the taste I was looking for. After becoming aware of the advantages of organic coffee, I tried several brands but found them very expensive and disappointing. And then I discovered Cru and I've never bought coffee anywhere else since. Love it! Each type has a distinctive taste. I drink my coffee black so am very keyed into the flavours. Furthermore, it's cheaper than most other organic coffees on the market. You're stuck with me for life!”

Helpful Report

Posted 1 year ago

“Excellent service and organic,ethically sourced coffee. What's not to like!”

Helpful Report

Posted 1 year ago

“Great, lovely coffee speedy delivery x”

Helpful Report

Posted 1 year ago

“Excellent coffee and delivery.”

Helpful Report

Posted 1 year ago

“Great coffee”

Helpful Report

Posted 1 year ago

“Lovely mixed box of capsules. Our favourites are : Columbian, Dark Roast, Lungo and Ristretto. We’ve also taken advantage of your fabulous Opal coffee machine offer.”

Helpful Report

Posted 1 year ago

“Excellent product.”

Helpful Report

Posted 1 year ago

“I first came across Cru Kafe through shopping at Waitrose. Once having tasted your coffee I haven't bought any other make and now buy direct from yourselves. The first cup I have in the morning I savour whilst still in bed. Lovely being retired and able to make the most of that first mug.”

Helpful Report

Posted 1 year ago

“Delicious coffee and fast delivery. Honduran is my favourite. I buy pods and ground coffee for a cafetière. The decaf is very good too.”

Helpful Report

Posted 1 year ago

“Lovely coffee well packed”

Helpful Report

Posted 1 year ago

“Always love looking at all the coffee's on offer especially the £24 box of various pods and when it's 50% off the price what a bargain! Absolutely love the taste of the coffee too and I think the fact that it is organic is a top selling point.”

Helpful Report

Posted 1 year ago

“Great tasting the best coffee I have ever had. Tried it in the strand palace hotel bought it soon after.”

Helpful Report

Posted 1 year ago

“I received the trial box and was very happy. The coffee is smooth and the ethics behind it are the icing on the cake. Great guys 👍”

Helpful Report

Posted 1 year ago

CRU Kafe is rated 4.6 based on 847 reviews