CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.60

4.6 Rating 815 Reviews

89 %

of reviewers recommend CRU Kafe

4.6

Based on 815 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

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CRU Kafe 5 star review on 28th October 2025

Christine Chamberlain

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bitter taste in the mild coffee. Very disappointed.”

Helpful Report

Posted 7 years ago

I'm very sorry to hear that this wasn't to your taste, however we have taken your feedback on board. If you’re ever interested in trying us again, feel free to get in touch at help@crukafe.com where we can advise you on suitable blend which may be to your taste.

Posted 7 years ago

“Despite some time having passed since the company started, the same problems with compatibility to the Krups Nespresso machine persists. Even on full setting, coffee fills less than half a cup. After only about six completions, the reservoir is almost full of coffee, leading one to believe the caps are not fully draining until they fall through. Sadly there is also little competition between these and the Nespresso coffees Mostly not pleasant - with an after-taste. Will not be trying again, sadly.”

Helpful Report

Posted 7 years ago

We are very sorry to hear your about your experience. Perhaps you could send us details on which pods you found to be the issue to help@crukafe.com. We are constantly working to improve our pods, you can hear about any updates to our products in our Newsletter.

Posted 7 years ago

CRU Kafe is rated 4.6 based on 815 reviews