Credit Perfect Reviews

Name: Credit Perfect
Rating: 4.19

4.2 Rating 764 Reviews

81 %

of reviewers recommend Credit Perfect

Company Reviews

Metrics

4.2

Based on 764 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult

Credit Perfect 5 star review on 19th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got told would get a email today explaining cancellation of my subscription and refund still not received it”

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Posted 2 years ago

Dear James, we’re sorry to hear you had a poor initial experience with Credit Perfect. Thank you for taking the time to call us and talk through what happened. We can see an email has been sent detailing your cancellation and refund. Please check your junk folder if this hasn't been received. If we can be of any help in the future, please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 2 years ago

“The lady on customer service was lovely thank u she helped are situation”

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Posted 2 years ago

Dear Wesley, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Natalie. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 2 years ago

“It’s not for me but I couldn’t get a loan”

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Posted 3 years ago

We’re sorry to hear about your experience with Credit Perfect. We’d like to make things right and get some more feedback from you. If you’d like to get in touch you can email support@creditperfect.co.uk and we’ll be happy to chat to you. Just mention you’ve left a review when you contact us so we can help in the quickest way possible. We appreciate the time you’ve taken to write a review, as this will help us improve our products and services.

Posted 3 years ago

“Very informative”

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Posted 3 years ago

Dear Taonga, thank you for leaving a positive rating for us, we’re so glad that you had a good experience with Credit Perfect. If you need anything from us, please get in touch via email at support@creditperfect.co.uk Many thanks, the Credit Perfect Team.

Posted 3 years ago

“I haven’t had much experience with credit perfect but the customer care team are extremely helpful and pleasant.”

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Posted 3 years ago

Dear Daryn, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily today. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 3 years ago

“Jo was very polite and helpful in terms of the questions I needed answers and pointed me in the direction where I could get more help.”

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Posted 3 years ago

Dear Merissa, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Joanna. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 3 years ago

“They are ok but u need to follow instructions.ik thanks for ur service”

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Posted 3 years ago

Dear Andrew, thank you for leaving a positive rating for us, we’re so glad that you had a good experience with Credit Perfect. If you need anything from us, please get in touch via email at support@creditperfect.co.uk Many thanks, the Credit Perfect Team.

Posted 3 years ago

“Why can't I log in says I'm not active”

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Posted 3 years ago

Dear Daniel, thank you for leaving a positive rating for us. One of our agents has tried to call you regarding your issue. Please get in touch via email at support@creditperfect.co.uk Many thanks, the Credit Perfect Team.

Posted 3 years ago

“Couldn't find me a loan but the customer service was spot on”

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Posted 3 years ago

Dear customer, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily today. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 3 years ago

“Although they had taken 19.99 out my account since November. I emailed them to cancel and today received £140 refund.”

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Posted 3 years ago

“if you look for a pay day loan they sell your details to this company. its in the terms and conditions.”

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Posted 4 years ago

Credit Perfect is rated 4.2 based on 764 reviews