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Credit Perfect Reviews

4.2 Rating 764 Reviews

81 %

of reviewers recommend Credit Perfect

Company Reviews

4.2

Based on 764 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult

Credit Perfect 5 star review on 19th January 2024

Credit Perfect 5 star review on 9th August 2023

Credit Perfect 5 star review on 17th July 2023

Warren Browning

Credit Perfect 5 star review on 26th April 2021

Credit Perfect 5 star review on 24th February 2021

Credit Perfect 5 star review on 22nd February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As with all others I didn't realise I had signed up to this. I received an email that said I could possibly get a refund. I emailed and asked for my money, received an email saying I wasn't entitled. I screenshot the section from FCA and now the refund has been approved. If you didn't get a loan from their 'broker' service all your subscription is refundable. I can post the FCA stuff if anyone hasn't got it.”

Posted 4 years ago

“These have been taking £19.99 a month for the last 3 months! Never heard off them or signed up to anything 😡”

Posted 3 years ago

“Please help not a clue what this is just woke up to 19.99 that I really needed out my bank can someone please help I can’t take anymore off this money out not a clue what this even is”

Posted 3 years ago

“Taken £19.99 without my consent, and now I can't get through to them due to covid. You can talk, you just choose not to. If I don't hear or get a refund back, I will be taking this further. I'm a keyworker in the NHS and I shouldn't have to take time out to be trying to sort this out. Absolute disgrace.”

Posted 3 years ago

“What a joke taking 19.99 from my account for the past 3 months... has anyone been able to get their money back?”

Posted 3 years ago

“I have written a review but it has not been posted Am sick to my stomach Vermin targeting vulnerable people”

Posted 4 years ago

“Disgraceful service. I clicked: "I DO NOT AGREE" on a pop-up after account verification and was charged £15 for nothing. I tried to get it refunded and they rejected my request. I will be contacting the financial ombudsman service today to make a formal complaint. Avoid this company at all costs, this type of behaviour is vile. They are also removing comments on review websites that are not favourable for being "defamatory", people who've been conned out of money voicing their opinion.”

Posted 5 years ago

“Really lovely, very good at explaining what we could do and none judgemental which was very much needed in my case. Thank you.”

Posted 3 years ago

Dear Leanne, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Joanna. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 3 years ago

“There was a miss understanding with my account. After speaking to them they sorted it straight away.”

Posted 3 years ago

Dear Shirley, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily today. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 3 years ago

“Always cheerful and know what there talking about”

Posted 3 years ago

Dear Harry, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily today. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 3 years ago

“I spoke to Natasha, she was very polite, helpful and extremely informative. I understand how my credit report works and how to improve it much more now.”

Posted 3 years ago

Dear Rhianne, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our agent Natasha. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 3 years ago

“This company tried to charge me £19.99 twice. They ignore your emails and the phone lines are down. The only option is to contact your bank fraud team and they will give you the next steps! Never do business with this company or any company affiliated with it. Generally loan companies tend to give your information to these crooks. Don't panic! Just contact your bank, they'll get the money back and they'll block any future payments to this company.”

Posted 3 years ago

“Scum. Took £19.99 from me and I have never authorised them too. Switched my credit card to a new 0% card and apparently my details were given to them and they just help themselves to your money. Absolutely filth. I would recommend everyone who they have taken money from to tell your bank to block them from any further transactions and contact the financial ombudsman. Absolutely disgusting in a time where most are out of work due to the virus as well.”

Posted 3 years ago

“Never heard of them taken money from my bank account I told them yesterday I will be contacting my Banks fraud team”

Posted 3 years ago

“Why have you taken £19.99 from my account?? Please refund immediately. You have been reported”

Posted 3 years ago

“Dear "Credit Perfect".I am not yours membership.SHAME ON YOU! I have no idea how you know my bank details and why you takes money £19.99 two times from my bank account.I am student and the situation is bad with out any permission.I don't need better credit! I reject your offer.It isn't true.Please return my money £39.98to my bank account! Shame! I mailed u my details pls respond man”

Posted 3 years ago

“At the beginning of march I noticed my account had 19.00 deducted to this company credit perfect. Now I've been trying to question them as to why this has happened still awaiting an answer. Meybe we can bring them.in a court all of us to take my friend lawyer!!!07846097298”

Posted 3 years ago

“Have no idea who this company is. ??? Have taken 19.99 last 2 months. (March &April) have not applied for any finance on line. But found. Dodgy emails in junk. .. trying to make out I’d applied for A £2000 loan and been accepted.. also a dodgy email same day in junk from a Fake Universal Credit site. !! The dates I received these where the days I checked. About not working due to Covid-19! .. 🤬🤬🤬😡”

Posted 4 years ago

“Taken money unknown to me .. after checked bank statements then found emails in junk saying I’d been successful in a loan application for £2000!!.. never applied for this. Also been told there is link when I’ve logged into my universal credit account since been on Covid-19 lockdown.!!! Make your bank aware.. but I’ve had to cancel my bank card as they are using those card details. To take money !! 🤬”

Posted 4 years ago

“At the beginning of march I noticed my account had 19.00 deducted to this company credit perfect. Now I've been trying to question them as to why this has happened still awaiting an answer. Then on the 31st march another 19.00 has been taken. The worst thing is I've never heard of them or signed up to them. I suffer with anxiety so this whole situation is not helping me at all. Something has to be done. I'm still sending them emails 🤬🤬🤬🤬🤬”

Posted 4 years ago

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Credit Perfect is rated 4.2 based on 764 reviews