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Credit Angel Reviews

4.0 Rating 817 Reviews
83 %
of reviewers recommend Credit Angel
4.0
Based on 817 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Telephone
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Phone:

0345 222 1550

Email:

support@creditangel.co.uk

Location:

Alderley Park, Congleton Road, Macclesfield
SK10 4ZE

Anonymous
Anonymous  // 01/01/2019
Excellent site and very easy to navigate around 5*****
Helpful Report
Posted 10 years ago
Dear Andrew, Thank you for taking the time to leave your comments about the site, we are really pleased that you found it useful and easy to find what you needed. We hope you continue to enjoy Credit Angel. Kind regards, The Credit Angel Team
Posted 10 years ago
I found this site very easy to use and understand. However, I wasn't aware that when I went on compare the market .com for a better insurance quote it would leave so many searches listed on your site. I am not happy with that., but there is nothing that can be done about it. I am not sure how long searches stay on your site?
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Posted 10 years ago
Dear Ann, Thank you for your review. We are very happy to hear your found our service easy to use and understand. In regards to the credit searches present from Compare the Market, these will show on your report for 6 years however as all the searches have taken place at one point in time by the same company it is clear this is a caparison site and should not effect a creditors decision when considering to lend you finance in the future. Kind Regards The Credit Angel Team
Posted 10 years ago
I spoke to Natasha Hall and she was polite, pleasant and helpful. She stayed on the line, gave me instructions and was patient while I checked my credit report on the website. Keep up the good work and thank you very much.
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Posted 10 years ago
Dear Ali, Thank you for taking the time to leave us some great feedback for Natasha! We really appreciate it, and are glad you have accessed your credit report with our help. We hope you continue to enjoy your membership. Kind regards, The Credit Angel Team
Posted 10 years ago
Was put through to Lorraine straight away after calling because my details to view my credit report could not be validated. She was able to pinpoint what I needed to do immediately and waited on the line while I entered details. Her instructions were very clear and she didn't seem in a rush to get me off the line. Great service!
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Posted 10 years ago
Dear Emma, Thank you for taking the time to leave some great feedback for Lorraine! We are really pleased that you found the service helpful. Enjoy your membership! Kind regards, The Credit Angel Team
Posted 10 years ago
Helped me with every question that I had and was very quick with the responses to the questions that I asked. 5* from me!
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Posted 10 years ago
Dear Samuel, Thank you for taking the time to leave us your comments, we are really pleased that you found the service helpful and quick! Kind regards, The Credit Angel Team
Posted 10 years ago
I found credit angel very useful indeed, and Kelly's been very helpful. Many thanks Kelly
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Posted 10 years ago
i had a problem with my password but the person on line ,i belive this was carol but even though we did not resolve problem i still got 110% help and will try again next week when i have more time
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Posted 10 years ago
Dear Leslie, Thank you for your kind comments. We are very pleased to hear you thought so highly of the service provided by Customer Support Team. Thank you for taking the time to leave a review. Kind Regards The Credit Angel Team
Posted 10 years ago
Easy to use, simple site, asy to close account, friendly call centre who answered right away.
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Posted 10 years ago
I spoke to a lady called Kelly and she was so lovely and helpful, if everyone I spoke to was as helpful as she was I would never get angry! Customer services for companies nationwide could learn alot from Kelly ????
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Posted 10 years ago
Dear Carol, Thank you so much for leaving such a lovely review for Kelly, we really appreciate it! Kelly is a credit to our team and it's great when our customers tell us that they are happy with the service. Kind regards, The Credit Angel Team
Posted 10 years ago
Hi I signed up for a 30 day free trial to get my credit score, Ben from Credit Angel was really helpful when I phoned up to cancel the account. Didn't try to persuade me to stay and was very easy going. Recommend to anyone wanting to get an up to date credit score. Very Helpful information once you have signed up. Bianca
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Posted 10 years ago
Dear Bianca, Thank you for your positive comments, we really appreciate you taking the time to leave a review. I hope you utilise the numerous benefits of your membership area for the remainder of your free trial; if you require any assistance making the most of your membership feel free to contact our dedicated Customer Support Team on 0844 251 1780. Kind regards, The Credit Angel Team
Posted 10 years ago
Brilliant in every way highly recommend.
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Posted 10 years ago
Dear Chris, Thank you very much for leaving us great feedback! We appreciate you taking the time to leave a review and are delighted that you feel you would recommend us. Kind regards, The Credit Angel Team
Posted 10 years ago
quick and efficient ,no time wasting, excellent service
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Posted 10 years ago
Dear Carlton, Thank you for taking the time to leave your comments, we are really pleased you found the service helpful and efficient! Kind regards, The Credit Angel Team
Posted 10 years ago
What a change a very pleasant call,yes I was cancelling service but no problem. Never tried to persuade to not cancel. If I know of anyone who could use your services I would recommend your company.
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Posted 10 years ago
Dear Mike, Thank you for your positive comments. We really appreciate your review and will be very grateful for any recommendation you make to use our services. I hope you utilise the numerous benefits of your membership area for the remainder of your free trial; if you require any assistance making the most of your membership feel free to contact our dedicated Customer Support Team on 0844 251 1780. Kind Regards The Credit Angel Team
Posted 10 years ago
Very happy with Lorraine. Phone call was quick, easy and stress free.
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Posted 10 years ago
Dear Clare, Thank you for leaving your positive feedback for Lorraine! We are really pleased you found the service helpful and worry-free! Kind regards, The Credit Angel Team
Posted 10 years ago
I have to say that this was the 4th credit company I tried after finding it a complete minefield on other sites. Within five minutes I had all the information I required at my fingertips. Definitely would recommend Credit Angel.
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Posted 10 years ago
Dear Salima, Thank you for taking the time to leave us great feedback! We are really pleased that you found the service useful and you got everything you needed. We hope you continue to enjoy your membership with us. Kind regards, The Credit Angel Team
Posted 10 years ago
Customer service rep I spoke to was very helpful and had a pleasant manner of approach.
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Posted 10 years ago
Dear Catherine, Thank you for taking the time to leave some positive feedback for our team, we really appreciate it! Kind regards, The Credit Angel team
Posted 10 years ago
I have over the last couple of days spoken to the lovely Kelly & her colleagues. They have been very helpful and knowledgeable about my claim. I would recommend Credit Angels to anyone. Thanks again Regards Sandy
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Posted 10 years ago
Dear Sandy, Thank you for taking the time to leave great feedback for Kelly and the team, we really appreciate it! It's great to hear that you would recommend us. Kind regards, The Credit Angel Team
Posted 10 years ago
Rick was very helpful in the phone got back to me straight after email was sent and sorted out my query
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Posted 10 years ago
Dear Kelly, A big thankyou for explaining everything to me today. As I said, I was offered your service by Vodaphone, during the purchase of a mobile phone. I declined the need for your service but was sent an email by your company to thank me for my subscription to you. You were very kind and courteous and assured me you could cancel the subscription. I wish all companies I came in contact with were like you. You are an asset to your company. Many thanks
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Posted 10 years ago
Dear Fatima, Thank you for taking the time to leave your positive feedback for Kelly. We are really pleased that you are happy with our service. We are constantly quality monitoring our partners, so rest assured we are working with them to ensure the highest service levels for our customers. Kind regards, The Credit Angel Team
Posted 10 years ago
Help was given by Kelly and the service i received was excellent and very helpful. sian.gough@live.com
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Posted 10 years ago
Credit Angel is rated 4.0 based on 817 reviews