Cooleasy.co.uk Reviews

Name: Cooleasy.co.uk
Address: Unit 7, Kenfig Industrial Estate Margam, Port Talbot, Margam
Rating: 4.68

4.7 Rating 261 Reviews

92 %

of reviewers recommend Cooleasy.co.uk

4.7

Based on 261 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

08004580101

Email:

sales@cooleasy.co.uk

Location:

Unit 7, Kenfig Industrial Estate Margam, Port Talbot
Margam
SA13 2PE

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Cooleasy.co.uk 5 star review on 13th August 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and great piece of kit”

Helpful Report

Posted 6 years ago

“Order process was easy,Delivery as promised and ontime,customer service was very good,would order again from Cooleasy any would recommend.”

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Posted 6 years ago

“Good price and free delivery.”

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Posted 6 years ago

“Excellent service and good customer relations.”

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Posted 6 years ago

“Fantastic service from cooleasy. Dedicated support staff on the phone. Installation instructions for installing their air conditioning units are absolutely brilliant.Would recommend them to anyone looking to purchase air conditioning equipment.”

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Posted 6 years ago

“Fantastic service and customer care. Fitting the air conditioning unit was fairly trouble free, You do need reasonable DIY skills to manage it, but the installation instructions are excellent, so no worries for the compotent Diyer. Would recommend cooleasy to anyone looking for an air conditioning unit and would definitely use them again in the future.”

Helpful Report

Posted 6 years ago

“Cool Easy are extremely helpful, Chris bent over backwards to help source and get delivered the part we required. Fantastic customer service and follow up. We are really impressed and would not hesitate to recommend them. Customer Service at its best.”

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Posted 6 years ago

“So easy to install we had it done in 3 hours. The service from the suppliers was excellent, had a couple of bits ordered wrong but they call you to let you no you have ordered wrong bits, brilliant service. Will defenently order again.”

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Posted 7 years ago

“Excellent customer care experience from Chris, he answered all the questions I asked and if he didn't have the answer he spoke to somebody who did and got back to me. He went as far to contact me the following morning to tell about delivery days. Well done Chris, I just hope I get the same service from the Installation team.”

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Posted 7 years ago

“Split DIY AirCon arrived quickly. Still boxed. hopefully easy to install, and long life”

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Posted 7 years ago

“After doing loads of research online on what air con unit to buy for heating an annex, I gave Cooleasy a call to discuss my findings, as they had some pretty competitive prices online. I spoke to Neil (I think!) who took the time to explain all my options, which really helped in making my final decision on which unit to buy. Back to the internet to get the cheapest price and it came down to two companies; one of them being Cooleasy who were ever so slightly more expensive. Because of the conversation I'd had and the reassurance from Cooleasy that I could call them with any questions that I might have, I decided to purchase the unit from them. It turned up the next day and, thanks to the advice and guidance, it's now working brilliantly heating the annex at a fraction of the cost of electric radiators. I'm not sure that we'll use it for cooling, given our wonderful British summers, but I'm very happy with the service I received, and was happy to pay a little bit extra for it.”

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Posted 7 years ago

“Very good response time only 24 hours from ordering to door step delivery.”

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Posted 7 years ago

“Very helpful and approachable.”

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Posted 7 years ago

“Awesome company!! Extremely helpful with genuine advise and help, I'll definitely use them again. Andrew”

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Posted 7 years ago

“Brilliant, attentive service. Will certainly use this company again.”

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Posted 7 years ago

“No expensive premium phone line to speak to the sales department, like some others I looked at. They answered all the questions I had for them, and helped my make the right choice a/c unit. They had very competitive prices, and they were easy to deal with. I would recommend them highly.”

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Posted 7 years ago

“Cooleasy supplied and installed a split air conditioner for us. They were knowledgeable and helpful, and did a super job.”

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Posted 7 years ago

“Only purchased one to start with to see how it performs, Its very quiet, quickly heats/chills the room. Installation was reasonably straight forward the only thing missing to make it perfect was some clips to secure the pipes and a allen key to open & close the valves. I will be buying more of these, Nice and easy company to deal with.”

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Posted 8 years ago

“Well my husband has just finished fitting in our bedroom, and I am more than happy. Was looking at air con units for a while, and by chance came across Cool Easy, I gave them a quick ring and spoke to Neil who was more than happy to give me more information , product arrived early Friday morning as promised , and my husband got the job done on Saturday , seems to be working a dream. Many thanks to you all”

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Posted 8 years ago

“I came across Cooleasy's name while searching for the cheapest (named brand) easyfit WiFi Heat Pump for a room at the end of my garden, I have absolutely no regrets! I knew very little about heat pumps, except that they were cheap to run and I must say that, from the first of my many calls to Neil of Cooleasy, to the purchase of the unit and the actual fitting, the experience far exceeded my expectations. It took me less than a day to fit and now that the unit is installed, looks very neat, heats very well, is very quiet and can be controlled via WiFi . Thanks again Neil for all the assistance, you're a star! Richard”

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Posted 8 years ago

Cooleasy.co.uk is rated 4.7 based on 261 reviews