COO Jewellers Reviews

Name: COO Jewellers
Rating: 5.00

5.0 Rating 238 Reviews

100 %

of reviewers recommend COO Jewellers

Company Reviews

Metrics

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5.0

Based on 238 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

020 7404 0757

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COO Jewellers 5 star review on 25th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Over and above to fulllfill our orders went to them for our wedding rings and then back again 😁”

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Posted 6 years ago

“Very professional, efficient and honest service, whilst we also found value for money to be excellent. I would certainly recommend to friends and family and will use again myself.”

COO Jewellers 5 star review on 23rd June 2017

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Posted 6 years ago

Thanks for taking the time to write the review, enjoy your wedding day.

Posted 6 years ago

“They were lovely and so easy to deal with. After other jewelers had been negative and told me that I couldn't get a ring to fit mine, the team at COO were really helpful and positive and assured me it would be no problem. I would highly recommend going to them if you would like a customized ring made. Thanks guys!”

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Posted 6 years ago

“Very attentive and friendly. No pressure environment and personalised service, looking for the best solution without pressing on sales.”

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Posted 6 years ago

“Excellent customer service and amazing products 5* all round”

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Posted 6 years ago

“I can't explain how happy I've been with the service and the rings. My fiancé had my ring made at another jewellers and it was awful, yellow and bad quality! Anyway we met with Colin to talk about our bands and I asked him about my engagement ring. He was absolutely brilliant explained everything about the problems I had had and gave us a fantastic price to remake my ring using the same diamonds. My other half has a phobia of jewellery and he didn't pressure him or make him feel small he just said when your ready we'll get your size. We picked up our rings and they are absolutely stunning, I honestly can't thank them enough. You've turned a really bad experience into one of the best I've ever had! Thank you coo and staff x”

COO Jewellers 5 star review on 17th June 2017

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Posted 6 years ago

Dear Hannah & Steve, It was a pleasure working with you, have a great wedding, from the COO team.

Posted 6 years ago

“I contacted Peter at COO Jewellers regarding a reset for an engagement ring for my fiancée; it was a really great experience overall, it felt very personal and he really understood my vision with the ring. There was great communication throughout the process and I've come home with a spectacular ring! Very happy and will be going back for further wedding jewellery in the future.”

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Posted 6 years ago

“Great friendly service. Informative and trustworthy.”

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Posted 6 years ago

“Coo were brilliant - they really took the time to get to know us and we are so happy with our bespoke rings. They have made the special occasions of the proposal and the wedding day extra special”

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Posted 6 years ago

“We got my engagement ring first and then hebwedding bands as well from Coo. The rings are lovely and the service was great. I would definitely recommend them.”

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Posted 6 years ago

“We purchased our wedding rings from Coo and the staff were very attentive and very helpful. Have already recommended them to our friends who are also marrying xx”

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Posted 7 years ago

“My fiancé and I met COO at the International wedding fair 2017. We spoke to the lady at the fair and she was very friendly and helpful with what style of we wanted for our wedding bands. We booked an appointment to meet and discuss our requirements with one of COO specialist. We met Lee and he was friendly and professional who listened to exactly what we wanted and advised us to what we can/can't do to customise our rings. We are very impressed with their crafting and work of the rings. The pricing and quality was very decent and I would highly recommend them. Thank you for the brilliant job and service you provided us. Louise & Sing”

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Posted 7 years ago

“Really great experience from start to finish. People on reception/ the phones are always friendly. Lee was super helpful going through all the options and we are so happy with our wedding rings. Couldn't recommend COO enough :)”

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Posted 7 years ago

“Rings are great - thanks!”

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Posted 7 years ago

“My Fiance and myself were so impressed with all the staff who made us feel special when picking our design for our bespoke Wedding Rings. When we picked up our Wedding Rings they were better than we could have ever imagined and will be recommending COO Jewellers to all our friends and family. Ian & Julie”

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Posted 7 years ago

“Lovely, friendly staff and customised service. Very pleased, thanks”

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Posted 7 years ago

“Professional and friendly service, took the time to discuss our needs and our rings are perfect. Exactly what we wanted. Only wish we had used COO sooner!”

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Posted 7 years ago

“Peter made my customised wedding ring to fit my vintage engagement ring and I'm absolutely over the moon; it's beautiful!! Above and beyond what I expected. Thank you so so much - I would recommend COO to anyone!!”

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Posted 7 years ago

“The personalised service at Coo was faultless! We've invested in bespoke jewellery previously but the service at Coo was second to none - Pete really took the time and effort to listen to our ideas, honestly advise us on what would/wouldn't work and kept checking in to ensure we were happy. The design and craftsmanship is exquisite... Coo were able to perfectly create the ring we had described - if we had 50p for everyone someone complimented me on it we'd be millionaires! We were so impressed we recommended Coo to our friends who also enjoyed fabulous service and walked away with a beautiful ring too! Thank you Colin, Pete and the Coo team - you've made the wedding jewellery experience so lovely and we couldn't be more thrilled with our rings!”

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Posted 7 years ago

“The service from the team at coo is first class the ring they designed and made for our wedding rings where amazing. I was unfortunate enough to lose my ring and peter made me a new one as good as the first I can't recommend them enough. Thanks to you all”

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Posted 7 years ago

COO Jewellers is rated 5.0 based on 238 reviews