COO Jewellers Reviews

Name: COO Jewellers
Rating: 5.00

5.0 Rating 250 Reviews

100 %

of reviewers recommend COO Jewellers

Company Reviews

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5.0

Based on 250 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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020 7404 0757

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COO Jewellers 5 star review on 22nd January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Colin was extremely helpful when we are choosing our wedding rings, we went to our appointment not having any idea of what we were looking for but came out having chosen the most amazing rings that we will cherish forever. We cannot wait to be able to wear these. We were kept up to date with the progress of them and felt at ease throughout the process. Thank you COO Jewellers for providing us with an amazing service, we will definitely be recommending you to our friends and family.”

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Posted 2 years ago

We are delighted to hear that you and your partner have found the most amazing wedding rings to celebrate your special day. We look forward to seeing you in the future. Have a great wedding.

Posted 2 years ago

“Excellent service and really helpful! I’d been looking for a ring for ages and couldn’t find any I liked, within 5 minutes of sitting down I’d picked my ring! I really recommend!”

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Posted 2 years ago

Thank you so much Hannah for giving us a 5 star rating! We are so glad to hear that you found a ring that you really like. We really appreciate your kind words and we are delighted that you were satisfied with the service you received during your visit.

Posted 2 years ago

“I can’t fault COO Jewellers at all! From start to finish I have found Colin and the entire team to be so friendly and approachable and I have never found a team so knowledgeable and passionate about what they do. I got a new engagement ring and our wedding bands from COO and safe to say they exceeded my expectations. I have had nothing but compliments and most importantly my whole experience was enjoyable taking all the stress away from this element of wedding planning. I wouldn’t hesitate to recommend COO to anyone looking for quality jewellery and from such a lovely team! Thank you!”

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Posted 2 years ago

Thanks for posting a picture and the nice review, Colin.

Posted 2 years ago

“Picked up my wedding rings today. The service from Peter was just amazing from start to finish. He listened to what I wanted and helped me choose the best style to go with my engagement ring. I love our rings and would highly recommend them.”

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Posted 2 years ago

Thank you so much for your great review, Ellie! It was absolute blast working with you guys. Always good to laugh!

Posted 2 years ago

“Coming from an initially hopelessly clueless bloke trying to work out what his (soon-to-be) fiancé might like in an engagement ring, Peter made what could've been a stressful and overwhelming experience incredibly easy. He explained everything, was very patient and I didn't feel rushed into making any decisions at all. I'm delighted to say the result was fantastic, and I'm very grateful!”

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Posted 2 years ago

Hey Adam thanks for the good words mate! It was a pleasure helping you through it. I'm glad we managed to save lots of money and still get what you wanted! The final ring was absolutely brilliant - let me know if you need any resizing done! Good luck with the proposal and smuggling the ring through airport security haha!

Posted 2 years ago

“Friendly Professional service. Gorgeous rings with no pressure to choose immediately. Peter was really helpful at advising us on our new rings for renewing our vows. Cannot recommend him highly enough.”

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Posted 2 years ago

Thanks so much Sarah! Glad you're very happy and I hope the vowel renewal goes great.

Posted 2 years ago

“From meeting Geraldine & Colin at one of the wedding fayres everything was absolutely perfect. I bought my fiance an unusual shapped engagement ring and Colin absolutely nailed the perfect wedding ring to go with it. Pricing absolutely fair and service has been incredible. Wouldn't hesitate to recommend them to anyone and we'll be back for jewellery from them in the future.”

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Posted 2 years ago

Thank you for the nice review, have a great wedding x

Posted 2 years ago

“We were delighted with the wedding rings that we ordered. One was made from gold from existing rings and the result was excellent. Each was engraved on the inside. The finish on the rings was lovely.”

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Posted 2 years ago

The engraving really makes the rings personal, enjoy your wedding day, Colin.

Posted 2 years ago

“Collin was very personable and friendly when me and my fiancé were choosing our wedding bands/rings. We didn’t feel pushed into buying overly expensive rings, he stated the facts cost wise but very much didn’t pressure us. Good customer service from start to finish, and very pleased with the quality and design of my chosen wedding ring. I have recommended COO Jewellers to anyone I know getting married! We love to support a local business, too!”

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Posted 2 years ago

Hi Louise, that's so nice, thank for taking time to post the photo as well, have a great wedding, Colin.

Posted 2 years ago

“From the minute we met Pete, he made us feel incredibly comfortable and helped guide us to our perfect wedding rings. He took the time to discover exactly what we were looking for and guided us through every possibility. What can sometimes be a daunting task, ended up being a brilliant experience and we could not be happier with the rings for our wedding. Linda and Josh”

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Posted 2 years ago

Guys thanks so much for the kind words, it really was my pleasure to help you out. It was certainly a complex ring but we got there! Obviously we're going nowhere, so if you need any sizing or advice (or an Eternity ring, Josh!!!!) then get in touch! Take care.

Posted 2 years ago

“Very professional, friendly and considerate team. Highly recommend our rings are perfect.”

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Posted 2 years ago

We love reviews like this, thank you.

Posted 2 years ago

“We came across Coo Jewellers at a wedding fair local to us, and they offered everything we were looking for when it came to our wedding rings. When meeting with Peter at the Gravesend showroom we were put at ease and knew almost immediately that we'd be choosing Coo to create our rings. He designed a wedding band that fits perfectly against my vintage engagement ring with the 3D virtual scan he did of it, meaning I didn't have to give my ring up for weeks on end! And for my partners wedding band, Peter showed him a material that neither of us had heard of before and again, it was exactly what he was looking for in a ring. We came out of our initial appointment very happy. And for the rings themselves, we picked them up 4 months later and we're both over the moon with how beautiful they are. Just 10 months to go before we can wear them forever! Thankyou Peter and Coo Jewellers.”

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Posted 2 years ago

Thank you so much for your amazing 5-star review, Katie! Your ring was definitely worth the wait :)

Posted 2 years ago

“Absolutely love our wedding rings created by Peter. The service was absolutely amazing, spending tome to pick the rings which would be perfect for us and our lifestyle. No pressure to buy the product too, which we had found elsewhere. Would 100% recommend to anyone needing jewellery for a special occasion”

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Posted 2 years ago

Guys thanks so much for the kind words :) Anything else that you need, such as an eternity ring for Lisa, Patrick (!!!), please let me know. Best of luck with the wedding!

Posted 2 years ago

“Colin was very friendly and great to work with from start to finish designing our wedding bands. Our wedding bands are beautiful and we are really happy!”

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Posted 2 years ago

Thank you Jade, have a lovely wedding day, Colin.

Posted 2 years ago

“I cannot recommend Colin and Coo Jewellers enough wonderful service beautiful jewellery.”

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Posted 2 years ago

See you soon for your eternity band :-))

Posted 2 years ago

“Colin has been excellent from start to finish. During the initial stages he was very patient and attentive to what I was looking for and didn't apply any pressure at all trying to push a sale through like High Street shops. I am very happy with how my ring has come out and would definitely use Coo again in the future.”

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Posted 2 years ago

“Absolutely fantastic service from Pete at Coo. From the initial design consultation, to pick up of my now fiancés new engagement ring, Pete was professional, communicative and nothing was too much trouble. I’ll be back soon for a wedding band order! Thanks again Pete.”

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Posted 2 years ago

Look forward to seeing you guys for the wedding rings mate - it was an absolute pleasure to work with you!

Posted 2 years ago

“Brilliant service provided by Peter. We went to him based on a recommendation and we wasn't disappointed. Peter matched a wedding ring to match my wife's engagement ring and also gave me advice on what would suit me better. They could easily try and sell you a more expensive ring but Peter isn't like that and wants you to have the best ring that suits you. We highly recommend.”

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Posted 2 years ago

Hey guys thanks so much for the kind words, it really is appreciated. Let me know when you need another matching ring, Jenna, haha!

Posted 2 years ago

“I highly highly recommend Coo, they created my partners dream engagement ring. From which we’ve had numerous comments about the ring and still she can’t stop looking at it! Both Peter and Colin were extremely friendly and helpful. Peter helped design the ring and explained everything from start to finish, keeping me up to date in the process. They went above and beyond, even when I made a couple of changes to the ring during the process these were dealt with swiftly. The nice little finishing touches like the ring box which had a light in it made it that much better. We will 100% be going back for our wedding rings and recommending anyone else to them!!”

COO Jewellers 5 star review on 20th September 2022

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Posted 2 years ago

Max - now that's a proposal picture! Nice job. I think the diamond adds something missing from a yacht and coastline, don't you? See you for the wedding rings!

Posted 2 years ago

COO Jewellers is rated 5.0 based on 250 reviews