Name: Connect 2 Cleanrooms & Cleanroomshop.com
Rating: 4.90

Merchant Metrics


Shipping & Delivery
delivery methods	Courier
on-time delivery	98%
Customer Service
communication channels	Email, Live Chat, Telephone
queries resolved in	Under an hour

About Connect 2 Cleanrooms & Cleanroomshop.com:

Connect 2 Cleanrooms create modular cleanroom solutions for critical environments. Cleanroomshop.com provide consumables and equipment for cleanroom use.

Visit Website

Phone:

01524812899

Email:

info@connect2cleanrooms.com

Location:

Riverside HouseForge Lane Halton

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“Very nice and helpful staff!”

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Posted 2 weeks ago

“I have ordered masks and paid immediately. I asked my card issuing bank, and I was told that the money has been transferred to your company. But suddenly your company told that, to avoid fraudulence, you would refund my payment and require me to repay by a bank transfer. That will incur an extra 2% service charge from my credit’s bank. The CS communicating with me could not explain clearly the rationale. I feel confused why my payment has to be refunded although you have received my payment. This caused extra cost and inconvenience to your customers.”

Helpful Report

Posted 2 weeks ago

We are sorry to hear you are unhappy with your recent experience with Cleanroomshop. We have recently experienced a high number of attempted fraudulent card payments on orders containing facemasks and so, unfortunately, emergency measures have had to be put in place. I’m afraid we have no control over charges issued by your bank. Apologies for the inconvenience caused to you.

Posted 2 weeks ago

“quick and helpful”

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Posted 2 weeks ago

“i have to say Tracey is an absolute diamond and the company so pleasant to deal with. Dealt with my order very quickly. always a good experience dealing with this company”