“We are so, so disappointed. I bought my two grandchildren this club at their primary school (it wasn't cheap) for their Christmas presents and they were really excited. I picked them up today from school after the club and asked them how it was going and apparently all of the children just play games and run around the room. One of the teachers had to come in 3 times to settle everyone down. My eldest grandchild asked one of the club leaders when they were stuck and the club leader didn't have clue how to help and just told him to figure it out. What a waste of money.”
Hi Florence,
We are so sorry to hear this! We have been trying to get in touch with you all week as we're keen to address these issues before the next session. This is not the standard we expect at our clubs so we want to put it right asap.
As this was the first session there may well have been tech issues that we need to address with the school so please do contact us to let us know which school this is.
We can also issue with you a refund if your grandchildren do not want to return, or a complementary private session to get the children up to speed.
We've private messaged you and really hope to hear back!
Many thanks,
Amy and the Code Camp team (hello@codecamp.co.uk)
“Worst after school club my son ever did. Put him off coding for life. And this a boy who likes maths and computers! The session leaders have never integrated with a child (or a person probably!)”
“A huge disappointment. They promise a lot but these are sessions run by very young people who don't even understand the coding they do. My children are hugely disappointed and we won't be returning.”
Hi Sarah,
We're really sad to read your review and that your children are disappointed, this is obviously the last thing we want. We've been trying to contact you as we're very keen to understand which sessions your children have been attending. This is not what we expect from our sessions. Would you mind emailing hello@codecamp.co.uk so we can fix these issues immediately. We're keen to turn this around as quickly as possible!
Many thanks,
Amy and the Code Camp Team
