Chiswick Tea Co. Reviews

Name: Chiswick Tea Co.
Address: Limmers Storage, Stakes Lane, Southampton, London
Rating: 4.82

4.8 Rating 1,395 Reviews

96 %

of reviewers recommend Chiswick Tea Co.

4.8

Based on 1,395 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8581 2472

Email:

info@chiswicktea.com

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Chiswick Tea Co. 5 star review on 9th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still did not receive the item”

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Posted 6 years ago

“You are very difficult to get hold of. When I did get you on the phone you were disinterested. I have waited several months to get the tea I wanted. I cannot check back very often and I often source my tea elsewhere while I wait for you.”

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Posted 8 years ago

“Very disappointed with your service- delivery to Ireland takes now 10 days now and I still didn't receive my order, no solution from your customer service. This was the first and the last time I purchased from you”

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Posted 8 years ago

“Their website needs updating. They are losing business because 10g, 50, 100, 250g bags are not available. I don't need 1kg of Iron Buddha but I'd certainly take 100g of it if I could get it. This is the case with about 50% of the tea on the website. Purchased what I could and the tea is excellent however coming back to their website after 2 months, the aforementioned issues haven't been resolved. Am forced to shop elsewhere simply because the quantities I want are not available.”

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Posted 9 years ago

Hi, I am sorry that the Iron Buddha is out of stock, we are currently awaiting the new seasons harvest which is about 6 weeks away. The other teas that are out of stock will also be delivered around the same time, these teas are generally only available for us to purchase once a year with each season. It is not always possible to keep everything in stock and towards the end of the last season some of our popular teas do run low on stock. I am sorry that this, Best regards, Chris Greg Founder Chiswick Tea Co.

Posted 9 years ago

Chiswick Tea Co. is rated 4.8 based on 1,395 reviews