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Chiswick Tea Co. Reviews

4.8 Rating 1,398 Reviews
96 %
of reviewers recommend Chiswick Tea Co.
4.8
Based on 1,398 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Chiswick Tea Co. Reviews
Visit Website

Phone:

020 8581 2472

Email:

info@chiswicktea.com

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Brilliant fast service, will order again. Thank you
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Posted 8 years ago
Love the product and its packaging. Quick delivery.
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Posted 8 years ago
Very impressed as A.... You keep the tea I like in the morning. B... it arrived here the day after I ordered it. J.R Woods
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Posted 8 years ago
Excellent product and delivery quick- will continue to use you.
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Posted 8 years ago
This is my first order and I am very pleased! Their black teas are some of the best I have ever tried, they have a smaller selection than other online vendors but clearly better curated. The ones I tried so far were all of excellent quality, right after opening the seal you can tell from the smell that they are fresh and properly handled and packaged to preserve the full aroma. The English Breakfast is lovely for a daily cup, a nice mild blend with a rounded flavour, the Assam is also perfect, not too rich or strong and with no bitterness at all. The Keemun is very aromatic and smokey but with a delicate touch. The Rooibos, especially the vanilla blend, is also delicious. Shipping to Europe is at a reasonable rate and relatively quick. Definitely recommended for black tea lovers looking for quality at a good price.
Helpful Report
Posted 8 years ago
Ordered a replacement lid for my pot. As there are no measurements on the website and the pot was a gift (didn’t know the size of it) I had to guess the size. I got the wrong size, no surprise as there was no help. Ordered a replacement and now they seem to have sent me one that doesn’t even exist on their website, like it’s a standard one bought from somewhere else. There’s no lip on it (in the photo it has one) and even though it’s designed for my size pot it still didn’t fit great. It’s like it came from another company. I’ve let them know again and they are sorting our a replacement straight away this time, no need to return the other. Maybe third time lucky, eh? A week and a half of chaos. Hopefully it will be right this time, still waiting. So they do get a two star as they’re dealing with it straight away this time, but very odd service otherwise. Hope they put measurements up soon.
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Posted 8 years ago
Excellent service and product
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Posted 8 years ago
The item was good thank you
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Posted 8 years ago
This company supplied what I requested, well packed but a little slower to arrive than anticipated.
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Posted 8 years ago
Due to Deutsche Post losing the initial delivery, Chris sent me another and it arrived in a very short time, followed by the original one a few days later! So far all the tea I've had from Chiswick has been of the highest quality!
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Posted 8 years ago
I have been a customer for several years and the quality of their teas are just superb especially the Jasmine pearls. The delivery is always efficient. Well done Chiswick Tea.
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Posted 8 years ago
Quick service and a wonderful quality product that is hard to find elsewhere.
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Posted 8 years ago
amazing service and products - i'll be back! thank you
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Posted 8 years ago
Excellent service and products
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Posted 8 years ago
Perfect balance of price and quality of tea.
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Posted 8 years ago
Good quality. Fast delivery.
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Posted 8 years ago
Great service and great tea and infusions
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Posted 8 years ago
The prices are very competitive and the Rose Buds are excellent, but the Earl Grey Superior was not as flavourful as I had hoped.
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Posted 8 years ago
Jasmine Pearls very good - just about to re-order some
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Posted 8 years ago
Lovely quality tea. Makes lovely flavoured tea. Good quick delivery .
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Posted 8 years ago
Chiswick Tea Co. is rated 4.8 based on 1,398 reviews