Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,757 Reviews

97 %

of reviewers recommend Charley Chau

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

Write Your review

Tell us how Charley Chau made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Charley Chau 5 star review on 26th January 2026

Charley Chau 5 star review on 6th December 2025

Lynne L

463

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Jack Russell isn't very intelligent as she needs to be lifted under the flap, can't work out how to burrow into it!”

Helpful Report

Posted 4 years ago

Hi Loraine, She may have you very well trained! If your girl still hasn't worked out how to get into the Snuggle Bed herself, try enticing her in using a favourite treat. Take a small piece of the treat, make sure she sees that you have it, and place it under the cover right at the front. If she retrieves it, place another piece under the cover in a similar position. Repeat this a few times and then start to move the treat further into the bed. She should work out quite quickly she can get in hereself. I hope this helps and happy snuggling! Bests, Jenny

Posted 4 years ago

“5 star service as always. One very happy Dachshund x”

Helpful Report

Posted 4 years ago

Thank you so much!

Posted 4 years ago

“My miniature dachshund loves his new bed. Excellent quality very happy”

Helpful Report

Posted 4 years ago

Thank you and Happy Snuggling!

Posted 4 years ago

“This is our 5rd bed from Charley. They are comfortable, cozy, and last a long time, even with wild whippets. Quality is always there”

Helpful Report

Posted 4 years ago

Hi Nathalie, Thank you for ordering with us again. And I'm glad the Snuggle Beds have been a success with your Whippets! Bests, Jenny

Posted 4 years ago

“The Ducky Donut Bed has proved a great success and BOTH my Min Pins snuggle up in it and look so relaxed!”

Helpful Report

Posted 4 years ago

Hi, Thank you so much and glad your Min Pins love their Ducky Donut Bed. Happy Snuggling! Best wishes, Jenny

Posted 4 years ago

“My second Charley Chau purchase. Beautiful quality products and fantastic customer service.”

Charley Chau 5 star review on 5th December 2021

Helpful Report

Posted 4 years ago

Hi Ellie, Thank you for ordering with us again. And I'm glad to see the Grey Mink blanket has been a hit! Bests, Jenny

Posted 4 years ago

“The quality and fabrics are fantastic but we are struggling with this bed at present. The mattress is so thick (good in theory, I know) which means the room for my (small) dog in the medium bed is fairly limited. Plus the top is quite a bit narrower than the mattress. This means it’s a bit of a squash and half of her body pokes out. Hence she is happy on top of the bed but that isn’t really what I bought it for. So, a bit disappointed at present.”

Helpful Report

Posted 4 years ago

Hello Clare, Thank you for leaving your review and I'm sorry your dog is struggling with the medium Snuggle Bed. May I ask what breed of dog is using Snuggle Bed? And please would you email us at hello@charleychau.com if you have any questions. Best wishes, Jenny

Posted 4 years ago

“Excellent quality - I ordered a 2nd mattress and bumper set. Carole P”

Helpful Report

Posted 4 years ago

Hi Carole, Thank you so much! Bests, Jenny

Posted 4 years ago

“Very efficient, arrived very promptly”

Helpful Report

Posted 4 years ago

Thank you, Alison!

Posted 4 years ago

“My 2 whippets so love their snuggle bed that it became a race to get there first……so I had to buy another as both in one was a bit of a squash!”

Helpful Report

Posted 4 years ago

Hi Edith, Glad to know that your Whippets love the Snuggle Beds, and thank you for taking the time to leave your review. Bests, Jenny

Posted 4 years ago

“Fantastic quality , long lasting , the best that you can buy , friendly and helpful people , packaging and delivery first class. Plus our whippet Minnie loves it. Has actually abandoned sleeping under our duvet for it. Thanks.”

Charley Chau 5 star review on 2nd December 2021

Helpful Report

Posted 4 years ago

Hi Simon, Thanks so much for taking the time to write your review, and for the lovely photo of Minnie. I'm glad she approves! Happy Snuggling Minnie xx Bests, Jenny

Posted 4 years ago

“Products bought for our puppy were fantastic. They arrived on time and she loves stretching out and sleeping in comfort now.”

Helpful Report

Posted 4 years ago

Hi Daniel, Aww, that's lovely. I'm glad that everything has been a hit with your pup! Bests, Jenny

Posted 4 years ago

“Ruby approves”

Charley Chau 5 star review on 29th November 2021

Helpful Report

Posted 4 years ago

Hi Clare, Thank you for the lovely photo and yay to Ruby's approval! Happy Snuggling Ruby xx Bests, Jenny

Posted 4 years ago

“Another great Charley Chau product. Our dog loves her bed to bits and we are thrilled with her new crate mattress. Such well made products are hard to find these days so thank you”

Helpful Report

Posted 4 years ago

Hi Karen, Thank you so much for taking the time to write your review. And I'm glad you're also happy with the crate mattress. Bests, Jenny

Posted 4 years ago

“Brilliant company and lovely products!”

Helpful Report

Posted 4 years ago

Thank you so much!

Posted 4 years ago

“Top quality bedding & blankets My boys deserve the best & Charley Chau is definitely that. Easy to wash & the best quality materials used. It’s always my number 1 go to for my dachshunds.”

Charley Chau 5 star review on 27th November 2021

Helpful Report

Posted 4 years ago

Hi Sharon, Thank you so much for your kind words and the fab photo of your dogs. Gorgeous photo

Posted 4 years ago

“Oatmeal faux Throw is absolutely beautiful,awaiting our whippet puppy! in the meantime it's on the sofa. Amazing service from Charlie chau.”

Helpful Report

Posted 4 years ago

Hi Dell, You're welcome and thank you very much. I'm glad we were able to help. Bests, Jenny

Posted 4 years ago

“Amazing service and product, very very pleased with purchase.”

Charley Chau 5 star review on 25th November 2021

Helpful Report

Posted 4 years ago

Hi Jane, Thank you for taking the time to leave your review and for the gorgeous photo. Happy Snuggling xx Bests, Jenny

Posted 4 years ago

“Bought our second Deeply Dishy bed for our Whippet, Mac, our first was the weave, this time we opted for a midnight velour for the car and it's lovely, Mac loves it, but we already knew he would! Mac loves anything Charley Chau, as do we because they're always great quality and they look amazing in the house, beautiful fabrics with a lovely selection of colours, and so comfortable particularly as our boy gets older”

Charley Chau 5 star review on 23rd November 2021

Helpful Report

Posted 4 years ago

Hi Kirsty, Thank you for your kind words and the lovely photo of Mac

Posted 4 years ago

“Beautiful dog bed. Very luxurious. My dog, Margot loves it. Quick delivery too.”

Helpful Report

Posted 4 years ago

Hi Carol, Thank you for taking the time to write your review. And I'm glad the bed has been a hit. Smooches to Margot xx Bests, Jenny

Posted 4 years ago

Charley Chau is rated 4.9 based on 1,757 reviews