Dometic Mobile Cooking UK Ltd Reviews

Name: Dometic Mobile Cooking UK Ltd
Address: Unit 14 Deanfield Court*, Link 59 Business Park, CLITHEROE, Lancashire
Rating: 4.75

4.8 Rating 591 Reviews

94 %

of reviewers recommend Dometic Mobile Cooking UK Ltd

4.8

Based on 591 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03332000363

Email:

toria@cadacuk.com

Location:

Unit 14 Deanfield Court*,
Link 59 Business Park,
CLITHEROE
Lancashire
BB7 1QS

Dometic Mobile Cooking UK Ltd 5 star review on 12th August 2025

Jane Montrose

Dometic Mobile Cooking UK Ltd 5 star review on 25th July 2025

Anonymous

Dometic Mobile Cooking UK Ltd 5 star review on 30th May 2025

Wayne Ellis

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rubbish returns policy - you have to email them to find out what to do nd then pay for the return. I sent back a chef 30 as it couldn't be used with screw in bottles without an adapter (unclear from website). One week later and no confirmation of the return. Good products, If you can find the right one, but don't buy direct.”

Helpful Report

Posted 1 month ago

“The product is a good one, but the sales service and after service is possibly the worst ive ever encountered. I've written to the support team about a problem with my order. Have an acknowledgement that someone will reply within 5 days. Nothing. I chased, again and acknowledged, but still no response. NOT GOOD AT ALL CADAC / DOMETIC”

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Posted 2 months ago

“My order arrived damaged. Still waiting to hear back from Cadac but from past experience they are very slow at responding.”

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Posted 2 months ago

“I have been sent the wrong product. I’ve written to you and sent photos by way of evidence. I received an automated response that advised of contact within 5 days. Having not received anything I have chased. Having received no reply I have been chased to provide a review! I was happy to wait until the matter was sorted before writing a review. But give this hasn’t been forthcoming I am left with no choice other than to provide 1 star. Not very pleased with the customer service at all.”

Helpful Report

Posted 2 months ago

“I’m afraid I cannot review the item as I haven’t received it. A delivery was attempted last week but they wouldn’t leave it as no one in even though I spoke to driver on my ring doorbell. I was informed it would be dropped on 28.4.25 but it didn’t arrive. Informed when I contacted delivery company it would be delivered today as they had driver issues - still no delivery today !”

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Posted 3 months ago

“Placed an order and only part of it was delivered. Still waiting g on the rest of the order which is well overdue. Wouldn't use thus company again”

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Posted 5 months ago

“I think it’s unfair of me to rate it used it for the first time did what it said in the instructions and the pizzas were black underneath please give a bit of advice as the stones are not cheap many thanks”

Helpful Report

Posted 10 months ago

“Item was delivered to an unsafe location and despite emailing Cadac customer line, no contact. Very upset and out of pocket. Poor”

Helpful Report

Posted 1 year ago

“Still waiting for reply to my email dated 15/07/24”

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Posted 1 year ago

“I have not received my order despite being told dispatched and I’m being asked what I think of it ☹️☹️… 2 weeks and nothing ☹️”

Helpful Report

Posted 1 year ago

“Purchased end July used 3 x now got error code unplugged and turned back on still not working emailed only to be told need to wait 6 days for reply as l am away from home on holiday this has really created a problem just needed a swifter response where I can take it for repair”

Helpful Report

Posted 1 year ago

“Delivery Instructions not passed on to Courier Company. Parcel sent back.”

Helpful Report

Posted 2 years ago

“Product was cracked first and second delivery. Asked for a refund and no response from the company. Very poor quality and customer service”

Helpful Report

Posted 2 years ago

“Pizza dish arrived cracked. emailed and called customer services leaving voicemail asking for support to sort a replacement however have not received any response.”

Helpful Report

Posted 2 years ago

Dometic Mobile Cooking UK Ltd is rated 4.8 based on 591 reviews