Buxtons Reviews

Name: Buxtons
Address: Buxtons, Coppice House, Teddesley, Penkridge, Staffordshire
Rating: 4.94

4.9 Rating 4,453 Reviews

99 %

of reviewers recommend Buxtons

4.9

Based on 4,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Buxtons:

The Midland's Leading Arborist Equipment Supplier
Arborist Supplies & Garden Machinery - Competitive prices on everything you need for arboriculture and landscaping work, backed up by our award-winning customer service. Shop online or in-store at our showroom in Staffordshire, UK.

Visit Website

Phone:

01785712397

Email:

sales@buxtons.net

Location:

Buxtons,
Coppice House, Teddesley,
Penkridge
Staffordshire
ST19 5RP

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Buxtons 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery appreciated”

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Posted 2 years ago

“Speedy response to an order and received it promptly”

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Posted 2 years ago

“All fine Ta”

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Posted 2 years ago

“Good fast delivery amazing product”

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Posted 2 years ago

“Excellent price and next day delivery Superb service”

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Posted 2 years ago

“one item out of stock which I was informed about, received a few days later. Happy days, thank you”

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Posted 2 years ago

“Buxtons were fine. Royal Mail sent me an email to let me know they would deliver on Friday (48hrs) - but then didn't deliver until Saturday, which was a bit annoying”

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Posted 2 years ago

“Great service thanks”

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Posted 2 years ago

“Perfect. Delivered next day. Packaged really well. Great highly recommend”

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Posted 2 years ago

“Very efficient service and good value.”

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Posted 2 years ago

“Always good service and delivery. Good communication”

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Posted 2 years ago

“Hi Lue. I have been happy with my order/s. Also very happy with the speed of shipment from purchase to delivery. I have to say it's spot on 100%. I ordered some crispy chainsaw boots size nine. Unfortunately, they felt too large so I ordered a size 8 before even sending the other ones back. Fortunately the size 8 fit. The size 9 will most likely still be on there way back to your returns department. Brilliant experience otherwise and I'll still use Buxtons services again! I suppose it's always a worry when ordering clothing items online compared to a rope or some chainsaw files for example.”

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Posted 2 years ago

Thank you so much for giving Buxtons a 5-star rating! I really appreciate the feedback. It's great to hear that you were happy with your orders and the speed of shipment. We always strive to make sure our customers have the best experience possible and are glad that we were able to make that happen for you. We're sorry that the chainsaw boots sized nine were too large, but glad that the size 8 fit perfectly. You're right it's more tricky ordering clothing online, however we do provide some of the most accurate sizing guides in the industry to reduce the chance of this sort of thing happening. Thank you for being a loyal customer, we really appreciate it!

Posted 2 years ago

“It's much stronger than the previous clip. The circular pull is much better quality.”

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Posted 2 years ago

Thank you for the 5 star rating! We are pleased that you love the new clips. It's great to hear that you can feel the improved quality of the circular pull. We truly appreciate your feedback. Kind regards, Lue Wickes Digital Experience Team

Posted 2 years ago

“The service was great.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Buxtons! I'm so glad to hear that the service was great. Myself & the team appreciate your loyalty and look forward to seeing you again soon! Kind regards, Lue Wickes Digital Experience Team

Posted 2 years ago

“quick delivery, friendly service, 10/10”

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Posted 2 years ago

Thank you, Daniel, for leaving us a 5 star rating! We are grateful that you were happy with our quick delivery and friendly service. 10/10 is high praise! Kind regards, Lue Wickes Digital Experience Team

Posted 2 years ago

“Recently ordered from buxtons ! Was really happy with my order it came the following day thank you guys so much! Even shot me a few freebies in much appreciated and will be definitely using again.”

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Posted 2 years ago

Thank you so much Matthew for your 5 star rating of Buxtons! We're so happy to hear that you recently ordered from us and that you were pleased with the outcome. We appreciate your loyalty and we're glad to know that you received your order quickly and with some freebies! We look forward to seeing you again in the future. Kind regards, Lue Wickes Digital Experience Team

Posted 2 years ago

“yyyyyyyyyy”

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Posted 2 years ago

“does the job very well”

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Posted 2 years ago

Thank you Bill for giving us a 5 star rating for Buxtons! We really appreciate your feedback. Kind regards, Lue Wickes Digital Experience Team

Posted 2 years ago

“I ordered new laces for my son's chainsaw boots and some protective polish. They came very quickly and were well packaged. Thank you very much.”

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Posted 2 years ago

Thank you, Sarah, for your 5 star rating of Buxtons! I am delighted to know that our ordering experience was so positive! I appreciate you taking the time to share your experience about the laces and polish for your son's chainsaw boots. Kind regards, Lue Wickes Digital Experience Team

Posted 2 years ago

“Ordered a new cambium saver. Product is perfect, delivery was on time. Happy buyer”

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Posted 2 years ago

Buxtons is rated 4.9 based on 4,453 reviews