Buxtons Reviews

Name: Buxtons
Address: Buxtons, Coppice House, Teddesley, Penkridge, Staffordshire
Rating: 4.94

4.9 Rating 4,531 Reviews

99 %

of reviewers recommend Buxtons

4.9

Based on 4,531 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Buxtons:

The Midland's Leading Arborist Equipment Supplier
Arborist Supplies & Garden Machinery - Competitive prices on everything you need for arboriculture and landscaping work, backed up by our award-winning customer service. Shop online or in-store at our showroom in Staffordshire, UK.

Visit Website

Phone:

01785712397

Email:

sales@buxtons.net

Location:

Buxtons,
Coppice House, Teddesley,
Penkridge
Staffordshire
ST19 5RP

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Buxtons 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company to deal with and the product was delivered in promised timescale.”

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Posted 3 years ago

Thank you so much for your generous 5 star review David! We are so glad you were pleased with your Buxtons experience. It's wonderful to hear that we were able to provide you the excellent customer service we're renowned for, and that your order was delivered in a timely fashion. We really appreciate you being a returning customer, thank you! Best regards, Lue Wickes Digital Experience Team

Posted 3 years ago

“A 1 +++++”

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Posted 3 years ago

Thank you so much for your five star rating of Buxtons, Philip! We are so pleased that you enjoyed our products and services. Your 5-star rating is greatly appreciated. Kind regards, Lue Wickes Digital Experience Team

Posted 3 years ago

“very good service”

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Posted 3 years ago

Thank you so much, Jonathan, for your 5-star rating of Buxtons! We appreciate your positive feedback about our service. It means a lot to us that you are a loyal customer and that you keep returning to us. Thank you for your continued support, it's always a pleasure! All the best, Lue Wickes Digital Experience Team

Posted 3 years ago

“First-time customer and very impressed. I initially enquired about an offer for Stihl products and also delivery to the west coast of Scotland. Buxtons replied promptly and were very accommodating. Once I placed the order, it was processed quickly and delivered on time by Royal Mail, rather than courier, due to my remote location. Excellent service and I would happily use Buxtons again.”

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Posted 3 years ago

Thank you so much Colin for the 5 star rating! We're glad to hear that you had a fantastic experience being a first-time customer. Delivery to more remote areas of the country is something that we're really worked on, allowing customers like you to get orders quickly without breaking the bank. It's always good to hear it's appreciated! See you again soon, Lue Wickes Digital Experience Team

Posted 3 years ago

“Good service arrived on time. Thank you”

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Posted 3 years ago

Thank you so much, Paul, for your 5 star rating! We value your positive experience with Buxtons and are truly pleased to hear that the our speedy delivery didn't disappoint. Thank you! Kind regards, Lue Wickes Digital Experience Team

Posted 3 years ago

“Great stock and fast shipping too. Great marketing skills stickers with your next purchase. Who doesn't love stickers”

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Posted 3 years ago

Thanks so much for your five-star rating, Peter! We're so glad you love Buxtons! It's great to hear that not only do you like our range of products, but that shipping was fast too. We'll be sure to include more stickers with your next order. You're right, who doesn't love stickers! Kind regards, Lue Wickes Digital Experience Team

Posted 3 years ago

“Good service - prompt delivery”

Helpful Report

Posted 3 years ago

Thank you, David, for your 5 star rating of Buxtons! We're glad to hear that our good service and prompt delivery has been meeting your standards. - Lue Wickes, Digital Experience Team

Posted 3 years ago

“Excellent price. Excellent service, ordered in the afternoon, arrived the following morning”

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Posted 3 years ago

Thank you Julia for the 5 star rating of Buxtons! I'm pleased to hear that you enjoyed our competitive prices and unbeatable service. It's wonderful to hear your order arrived the following morning after ordering in the afternoon. Getting your orders at your door as quickly as possible is something we work hard on providing, I'm glad the hard work is appriciated. Thank you again for your wonderful feedback! Best regards, Lue Wickes Digital Experience Team

Posted 3 years ago

“Excellent service Great communication regarding purchase and delivery. Quick delivery and great product, many thanks.”

Helpful Report

Posted 3 years ago

Thank you so much Paul for the 5 star rating! We are glad to hear that the service, communication, delivery and products exceeded your expectations. Thank you for your support, it means a lot to us! Kind regards, Lue Wickes Digital Experience Team

Posted 3 years ago

“I normally use an online competitor and have been looking to get a new Stihl 261, im not a fan of buying expensive equipment online (neighbours have stole my parcels before), this why i normally stick to one online company or buy local. By an off chance i noticed a post on Buxtons social media account offering a bank holiday 10% off deal. I jumped at the chance, id be stupid not to and purchased it straight away and made sure i would be home. I'm glad i did, everything went through smoothly and im very happy with the service and delivery. It ended up being the cheapest price online by £70 and £150 cheaper than my local company. Everyone loves a company that saves them money, Definitely keep an eye out for their deals on social media.”

Helpful Report

Posted 3 years ago

Thanks so much for the 5-star rating, James. I'm really glad that you found a great deal through our social media posts, and that you had a top-notch experience with us. We try our best to make sure our customers get great prices, but also more importantly excellent customer service. I highly appreciate you taking the time to share your thoughts. Thank you again! All the best, Lue Wickes Digital Experience Team

Posted 3 years ago

“Competitive prices, helpful staff and excellent 24hr next day delivery. It's a shame you don't take orders over the telephone, but online was very efficient. I have already recommended you to others.”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating, Nicole! I really appreciate you taking the time to share your positive experience with Buxtons. I'm so pleased that you were able to take advantage of our competitive prices, excellent customer service, and next day delivery. We strive to provide the best customer experience possible and are glad that we could meet your needs! We apologise for the inconvenience that we don't offer payment via telephone, but we are happy you were able to use our website for your needs. We really appreciate you spreading the word about us to others, too! Thanks again for your kind words. Kind regards, Lue Wickes Digital Experience Team

Posted 3 years ago

“Great service fast delivery”

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Posted 3 years ago

Thank you so much for your 5-star rating of Buxtons! We appreciate your support and loyalty as a valued customer. We're delighted that you had a great experience with our service and fast delivery. We look forward to serving you again in the future. - Lue Wickes, Digital Experience Team

Posted 3 years ago

“Easy website and good prices. only 4 stars as delivery infomation was not updated and i had to call to find when to expect item - it states 24 hours.. would use again..”

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Posted 3 years ago

Thank you for your 4-star rating, Geoff. We appreciate your feedback! We're happy to hear that you found our website easy to use and our prices competitive. We apologise for the delay in our delivery information. We are grateful for your understanding and loyalty – thank you for using us again! Kind regards, Lue Wickes Digital Experience Team

Posted 3 years ago

“Excellent service,prompt delivery and had plenty of stock,unlike other companies”

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Posted 3 years ago

Thank you very much Martin, for your 5 star rating of Buxtons! We are delighted that you experienced our excellent service, prompt delivery and our honest real time stock figures. We truly appreciate your kind feedback! Kind regards, Lue Wickes Digital Experience Team

Posted 3 years ago

“Good price and quick delivery! Thank you!”

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Posted 3 years ago

Thank you so much for the 5 star rating, Attila! The team & I appreciate your positive feedback and we're so glad you're happy with our competitive pricing and rapid delivery! Thank you! - Lue Wickes, Digital Experience Team

Posted 3 years ago

“Overall experience was really good, but on the part where I had written specific details of where the item was to be placed this was not carried out.”

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Posted 3 years ago

Thank you for your positive rating of Buxtons, Andrew! We're glad you had a good overall experience, and appreciate your feedback that your instructions were not carried out by the courier. We will strive to prevent this sort of thing happening again. Kind regards, Lue Wickes Digital Experience Team

Posted 3 years ago

“Excellent price and service speedy free delivery”

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Posted 3 years ago

Thank you so much Gerwyn for your five star rating of Buxtons! We're so pleased that you enjoyed our excellent price and speedy free delivery. Your loyalty and ongoing support is greatly appreciated - thank you! Kind regards, Lue Wickes Digital Experience Team

Posted 3 years ago

“Brilliant”

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Posted 3 years ago

“Most competitive prices and free next day delivery, can't ask for more than that!”

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Posted 3 years ago

Thank you, Stephen, for your 5 star rating of Buxtons! We are glad to hear that you've enjoyed using our services. Most competitive prices and free next day delivery - indeed, what more could you ask for? All the best, Lue Wickes Digital Experience Team

Posted 3 years ago

“quick and efficient”

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Posted 3 years ago

Buxtons is rated 4.9 based on 4,531 reviews