Burrows and Hare Reviews

4.7 Rating 242 Reviews
93 %
of reviewers recommend Burrows and Hare
Nice stuff
Helpful Report
Posted 1 week ago
Though it's a mens jacket - perfectly suitable for woman too - just go 1 size down and it feels perfectly well. Really comfy and cozy, though in terms of warmth it's a bit warmer than for instance cardigan would be, but still not a coat exactly. Though I live in Finland, so spring in here is quite chilly, so I might be biased about warmth. Was wearing it during the rain too, it stayed dry! Looks very nice too, if you're aiming for smart casual but feeling cozy - this is the one!
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Posted 1 month ago
The item was lost in the post, and when I contacted B&H, they immediately put another one in the post to me. Very good service.
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Posted 2 months ago
Purchase was quickly received and the purchase is good quality. Pleased with my transaction.
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Posted 3 months ago
Great product. Good, responsive customer service. But the delivery was a bit of a disaster. Got there in the end, though.
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Posted 5 months ago
I really wanted a horn comb because my hair is pretty wild so doesn’t need static! This one is small but very nicely made and seems robust. Perfect handbag size. It arrived quickly and in perfect condition. It would have scored 5 if it had been more like the online photo. Mine is mainly dark instead of pale.
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Posted 5 months ago
Excellent service! It could be an idea to add on the customs duty for the relevant country you are shipping to so that one do not have to pay a national administration fee. Gotta hate brexit…
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Posted 6 months ago
Tbh, I didn't have to interact much with B and H, but I got my jumpers fairly quickly and like them.
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Posted 6 months ago
The products speak for themselves. The service was very good with clear communications and rapid delivery. I will look to use Burrows and Hare again.
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Posted 7 months ago
my order of aftershave was lost by the courier but Burrows and Hare quickly despatched another : great range of products
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Posted 7 months ago
Wrong item sent, but accidents do happen and Customer Services were very helpful in rectifying the mistake. I will continue to shop at Burrows and Hare.
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Posted 8 months ago
I don’t think you should charge for returns
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Posted 8 months ago
It was a small order but I was impressed by the promptness and efficiency.
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Posted 10 months ago
Went to Marlow store. Salesperson very good and professional. Bought an over shirt/light jacket….very happy with that. Tried on boots but couldn’t find one that fitted snugly enough. Interesting mix of products…..clothes, footwear bags and shaving/fragrances. Will go back for knitwear in the autumn. May also go to the Oxford store on my next trip there.
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Posted 10 months ago
Loved the product - Paraboot sandals Loved how Daisy in customer care helped turn a refund into an exchange Didn't love the difference in instructions for returning goods between what it says on your website and what it says in the Shopify powered fulfilment platform. Wasted quite a bit of time on this. Already emailed about it, which has been acknowledged.
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Posted 11 months ago
Item received in reasonable time. Postage charges steep.
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Posted 1 year ago
Burrows and Hare is rated 4.7 based on 242 reviews