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Burrows and Hare Reviews

4.7 Rating 436 Reviews
92 %
of reviewers recommend Burrows and Hare
Excellent service! It could be an idea to add on the customs duty for the relevant country you are shipping to so that one do not have to pay a national administration fee. Gotta hate brexit…
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Posted 1 year ago
Tbh, I didn't have to interact much with B and H, but I got my jumpers fairly quickly and like them.
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Posted 1 year ago
The products speak for themselves. The service was very good with clear communications and rapid delivery. I will look to use Burrows and Hare again.
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Posted 1 year ago
my order of aftershave was lost by the courier but Burrows and Hare quickly despatched another : great range of products
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Posted 1 year ago
Wrong item sent, but accidents do happen and Customer Services were very helpful in rectifying the mistake. I will continue to shop at Burrows and Hare.
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Posted 1 year ago
I don’t think you should charge for returns
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Posted 1 year ago
It was a small order but I was impressed by the promptness and efficiency.
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Posted 1 year ago
Went to Marlow store. Salesperson very good and professional. Bought an over shirt/light jacket….very happy with that. Tried on boots but couldn’t find one that fitted snugly enough. Interesting mix of products…..clothes, footwear bags and shaving/fragrances. Will go back for knitwear in the autumn. May also go to the Oxford store on my next trip there.
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Posted 1 year ago
Loved the product - Paraboot sandals Loved how Daisy in customer care helped turn a refund into an exchange Didn't love the difference in instructions for returning goods between what it says on your website and what it says in the Shopify powered fulfilment platform. Wasted quite a bit of time on this. Already emailed about it, which has been acknowledged.
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Posted 1 year ago
Item received in reasonable time. Postage charges steep.
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Posted 2 years ago
Burrows and Hare is rated 4.7 based on 436 reviews