“The cardigan was fine, but not the right fit for me so I had to return it.
Just be aware that you only get free postage over £150.00 and if you return the item you have to pay return postage plus an administration fee of £3.99, so I was down £8.00 ( bar 2p!)
For that reason I wouldn't order from Burrows and Hare again.”
“Ordering was easy, delivery quick for time of the year. Unfortunately the shaver stand was too small to accommodate my husbands razor and brush so I had to return it. Return was easy to do and refund fairly quick.”
“The quality and design of the clothes I bought is excellent. I can’t fault it.
However I was initially sent the wrong order. I called your customer service who asked how close to a post office I am. I explained I’m about 4 miles away and so returning the incorrectly delivered items was not straightforward. The lady who I spoke to acknowledged this bit since then I have heard nothing and they are still sitting on my desk.”
