“Shirt was too small for this American. Needed a size two sizes up. Tried returning it but the shipping would have been more than the shirt was worth. Contacted customer service with no response.”
“Ordering was easy, delivery quick for time of the year. Unfortunately the shaver stand was too small to accommodate my husbands razor and brush so I had to return it. Return was easy to do and refund fairly quick.”
“Superb quality clothing, comfortable and stylish with a nod to the elegant dress of the past. I have a few items and keenly watch for new lines. Thankyou!”
“The quality and design of the clothes I bought is excellent. I can’t fault it.
However I was initially sent the wrong order. I called your customer service who asked how close to a post office I am. I explained I’m about 4 miles away and so returning the incorrectly delivered items was not straightforward. The lady who I spoke to acknowledged this bit since then I have heard nothing and they are still sitting on my desk.”
“Saw the knitwear online and wasn't disappointed when it arrived really prompt service really well packaged and just a great garment.
First time with Burrows and Hare but happy to shop with them again and recommend friends too .
Thanks again all the best 🙏”
“Great speedy delivery. Lovely timeless product. Purchase the same beanie for the second winter for presents and always received very well. Would love to see more made in UK items available from the website.”