Build Warranty Reviews

5.0 Rating 220 Reviews
100 %
of reviewers recommend Build Warranty
5.0
Based on 220 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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About Build Warranty:

UK's Leading Structural Warranty Specialist - Full Market Comparison - Lowest Premiums Guaranteed.

Visit Website

Phone:

02039665409

Email:

info@buildwarranty.co.uk

Location:

7-8 Delta Bank Road Metro Riverside Tyne and Wear NE11 9DJ
GATESHEAD
NE11 9DJ

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Anonymous
Anonymous  // 01/01/2019
We had the best experience when dealing with BW Warranty. From my initial enquiry with Charlotte to then dealing with Lee following the survey they have both been great. Lee was very helpful and super responsive with the plethora of questions I sent her following the survey. I would definitely recommend BW not only from the service perspective but also the value for money.
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One of the best, most professional and friendly companies I have ever dealt with. A massive thank you to Lee Holmes you are an incredible human and a great asset to Build Warranty. One very happy customer.
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From start to finish it has been a pleasure dealing with everyone. The whole process for obtaining the PCC certificate was pretty straight forward. A big thank you to Lee, Tina and Helen for all their help of pushing this through for us as quickly as possible
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I presented my needs to another Broker, one month later I was still waiting for terms. I approached Helen at Build Warranty, she sent me a link to their quote system, which I completed. I received a quote within 4 hours. I am also a Broker (mortgages and a developer) and was super impressed with their knowledge and work ethic. Highly recommend and will be doing so to my own clients.
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We needed a retrospective 10 year Stuctural Insurance policy, We needed the policy set up quickly because we were at risk of loosing our new build property. Build Warranty were superb and handled everything professionally. All the staff were very good, but I have to give a special mention to Tina who certainly went the extra mile for us. Would highly recommend.
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Tina was an absolute gem in providing much needed assistance in very trying circumstances. Always helpful, professional, courteous and went the extra mile. I cannot praise her enough.
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Nothing but helpful from day one and worked brilliantly to get everything completed. Really pleased with the price too. Thanks
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I found BW really easy to deal with. They were very efficient and timely in their responses and make their communication very clear. Once we had paid for our survey they came out in a week which was great and then they set the certificate without delay. I would definitely recommend them.
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I dealt with BW they were kind and courteous, they helped me understand and get exactly what i needed from their team.
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"It has been absolute pleasure dealing with Charlotte, Tina and Karl and I will be in touch when we start our next project"
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speaking with Tina and her team helped me get exactly what i need.The Inspector called at the appointed time and carried out a comperhensive inspection.Fantastic service and value for money .iam looking forward to signing a next project with BUILD WARRANTY soon.thank you BUILD WARRANTY
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Build Warranty have been brilliant. Every person I have interacted with has been supportive, gone above and beyond and caring in their explanation of their services. I was under pressure to receive my PCC to support my property sale and they were incredibly understanding and professional, giving me confidence at every stage.
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The service was both quick and efficient. The inspector called at the appointed time and carried out a comprehensive inspection. The certificate was duly issued the following day. It could not have been a smoother process.
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Outstanding service from the quote, survey and issue of the certificate. Connor and Troy couldn’t have been more helpful. Many thanks
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Professional and timely from start to finish, swift replies and site visits. Great service.
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Very friendly and professional staff. Very quick turnaround and reasonably priced too. Would recommend!
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Fantastic customer service, quickly responding and acting upon any questions or queries. Lee was amazing, she was so helpful with getting the warranty completed as quick as possible due to a quick sale. The whole process was extremely quick and efficient, fantastic service and value for money. Thank you so much Build Warranty!
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I found Build Warranty to be professional, knowledgeable, prompt and efficient. They are an excellent example of great customer service.
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From start to finish - Connor, Tina and Charlotte were excellent. Tina really pulled out all the stops and truly helped us to get our policy through in the quickest time possible. Thank you build warranty for making the whole process SO much easier! Highly recommended!!!!
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What a shame more British firms don't give the BW service. First rate I would recommend them to any one . Joe
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Build Warranty is rated 5.0 based on 220 reviews