Build Warranty Reviews

5 Rating 96 Reviews
100 %
of reviewers recommend Build Warranty
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About Build Warranty:

UK's Leading Structural Warranty Specialist - Full Market Comparison - Lowest Premiums Guaranteed.

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7-8 Delta Bank Road
Metro Riverside
Tyne and Wear
NE11 9DJ

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Anonymous  // 01/01/2019
I presented my needs to another Broker, one month later I was still waiting for terms. I approached Helen at Build Warranty, she sent me a link to their quote system, which I completed. I received a quote within 4 hours. I am also a Broker (mortgages and a developer) and was super impressed with their knowledge and work ethic. Highly recommend and will be doing so to my own clients.
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We needed a retrospective 10 year Stuctural Insurance policy, We needed the policy set up quickly because we were at risk of loosing our new build property. Build Warranty were superb and handled everything professionally. All the staff were very good, but I have to give a special mention to Tina who certainly went the extra mile for us. Would highly recommend.
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Tina was an absolute gem in providing much needed assistance in very trying circumstances. Always helpful, professional, courteous and went the extra mile. I cannot praise her enough.
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Nothing but helpful from day one and worked brilliantly to get everything completed. Really pleased with the price too. Thanks
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I found BW really easy to deal with. They were very efficient and timely in their responses and make their communication very clear. Once we had paid for our survey they came out in a week which was great and then they set the certificate without delay. I would definitely recommend them.
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I dealt with BW they were kind and courteous, they helped me understand and get exactly what i needed from their team.
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"It has been absolute pleasure dealing with Charlotte, Tina and Karl and I will be in touch when we start our next project"
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speaking with Tina and her team helped me get exactly what i need.The Inspector called at the appointed time and carried out a comperhensive inspection.Fantastic service and value for money .iam looking forward to signing a next project with BUILD WARRANTY soon.thank you BUILD WARRANTY
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Build Warranty have been brilliant. Every person I have interacted with has been supportive, gone above and beyond and caring in their explanation of their services. I was under pressure to receive my PCC to support my property sale and they were incredibly understanding and professional, giving me confidence at every stage.
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The service was both quick and efficient. The inspector called at the appointed time and carried out a comprehensive inspection. The certificate was duly issued the following day. It could not have been a smoother process.
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Outstanding service from the quote, survey and issue of the certificate. Connor and Troy couldn’t have been more helpful. Many thanks
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Professional and timely from start to finish, swift replies and site visits. Great service.
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Very friendly and professional staff. Very quick turnaround and reasonably priced too. Would recommend!
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Fantastic customer service, quickly responding and acting upon any questions or queries. Lee was amazing, she was so helpful with getting the warranty completed as quick as possible due to a quick sale. The whole process was extremely quick and efficient, fantastic service and value for money. Thank you so much Build Warranty!
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I found Build Warranty to be professional, knowledgeable, prompt and efficient. They are an excellent example of great customer service.
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From start to finish - Connor, Tina and Charlotte were excellent. Tina really pulled out all the stops and truly helped us to get our policy through in the quickest time possible. Thank you build warranty for making the whole process SO much easier! Highly recommended!!!!
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What a shame more British firms don't give the BW service. First rate I would recommend them to any one . Joe
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Extremely helpful from start to finish. Informative and knowledgeable staff, customer service was great. Thankyou
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Superb customer service
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Build Warranty were incredibly prompt with providing me with a quote and their Account Executive, Connor Edmunds, who I spoke to on the phone, was very knowledgeable and helpful with helping me complete the quote form. The inspector rang me very promptly the day after I paid the invoice, which was issued the same day I confirmed I wanted to proceed with the Professional Consultants Certificate (PCC) and I was able to have the inspection the next day. Another Account Executive, Tina Merritt, was then incredibly prompt at sending me the PCC that same day. The whole process was done so quickly and professionally by everyone I spoke to at Build Warranty, which was great to see as I'd expected a process like this to take so much longer than just a few working days like it did. The high level of service and assistance I got from everyone I spoke to at Build Warranty was all very much appreciated, so thank you very much Build Warranty! I would recommend them to anyone!
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Build Warranty is rated 4.97 based on 96 reviews